There’s a good chance the industry leading CRM and supporting applications power critical functions in your organization from sales and marketing to service and beyond, making it virtually impossible for users to imagine working without it.
As we increasingly rely on technology for success and growth, the importance of security also increases. With more and more businesses migrating to the cloud, there is a consistent need for protection.
The way most companies sell has been transformed by the Internet, which has greatly expanded the reach of B2B and B2C businesses alike.
In today’s brutally competitive retail environment, it’s more critical than ever you have true end-to-end control and visualization across your entire operation.
Not only is the third quarter the start of the fiscal year for many US companies, it also heralds the arrival of the Microsoft Inspire worldwide partner event.
Robotic Process Automation (RPA) has been called a “low barrier of entry” into the world of AI, as companies can use RPA to automate a wide range of processes – from simple to highly complex.
Due to disparate legacy backend systems, such as ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) an eCommerce business’s critical data can be spread across many unconnected platforms.
To engage today’s connected consumers effectively across a wide variety of touchpoints, you must create the unified experience sophisticated shoppers have come to expect.
With technology infiltrating every fragment of work, it has also become quite common to witness hiccups along the way.
Technology spending, customer experience, innovation and personalization are key trends when it comes to where marketing leaders are concentrating their attention – and their dollars – according to the Gartner CMO Spend Survey released in November.