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Enhancing digital maturity of your QSR, can make it "the talk of the town"

In this digital era of Quick Service Restaurants (QSRs), innovation and technology are transforming the way we experience food. The digital renaissance in the QSR industry extends beyond adopting new technologies. It’s about reimagining the entire food experience, from ordering to delivery, and everything in between. With the power of digital tools and connectivity, QSRs are revolutionizing the way they connect with their customers, cater to their preferences, and deliver exceptional service.

Korcomptenz understands QSR business challenges and provides tailored solutions, from point-of-sale to loyalty management to back-end management software to meet them.

Make insight driven decisions on menu offerings by providing feel good healthy and delicious food at an affordable price with ease and convenience. From dining in to drive-through, online ordering, delivery tracking, customer journey, ERP to cloud solutions, we help you gain a competitive advantage in the fast-paced world of digital ordering and delivery.

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Elevate QSR Experiences with Advanced Technology for Digital Delights

Dive into the exciting world where innovation meets deliciousness, revealing how advanced technology is reshaping fast food experiences.

Download our Whitepaper

Elevate QSR Experiences with Advanced Technology for Digital Delights

Dive into the exciting world where innovation meets deliciousness, revealing how advanced technology is reshaping fast food experiences.

Download our Whitepaper
Achieve Operational Excellence and Delight Customers

Achieve Operational Excellence and Delight Customers with an experienced solution provider

You are already established and looking to grow exponentially to meet your needs on the digital platform, delivery, and core business.

We deliver exceptional value to QSR businesses to provide a seamless and delightful customer experience and streamline operations. Our portfolio encompasses a wide range of solutions, including Microsoft Dynamics 365, SAP, Power Platform, Salesforce, and other industry-leading platforms, ensuring compatibility with diverse technological ecosystems.

360 Degree of Quick Service Restaurants

Services & Capabilities for QSR

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Frictionless Experience

  • Digital ordering
  • Digital menu boards
  • AI-powered chatbots
  • Contactless payment options

Delivery Excellence

  • Real time order tracking
  • Order fulfillment
  • Drive-through
  • Route Optimization

Supply Chain Optimization

  • Demand forecasting
  • Inventory visibility
  • Supplier Management

Financial Management

  • Franchise accounting
  • Financial reporting and analysis

Analytics

  • Asset maintenance
  • Sales analytics Menu engineering
  • Loyalty programs
  • In-store staffing
  • Pricing strategies

Use Case Scenarios for QSR Industry

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Digital Workforce

Digital training platforms using AR and VR technologies and mobile scheduling can streamline workforce management. Chatbots and virtual assistants handle customer queries and provide information about menu items, freeing up human staff for more complex tasks. Automation and robotics are used in food preparation processes, improving consistency and efficiency.

Menu engineering

Focus on the selection, pricing, and positioning of menu items to drive sales and increase revenue. QSRs use data analysis to identify the popularity and profitability of each item, and then strategically design the menu layout and item placement to highlight high-profit items. Regular monitoring, testing, and updates ensure ongoing optimization. This ensures maximized profitability, enhanced customer satisfaction, and drives sales in the fast-paced QSR environment.

Track and Trace

Digital technologies like barcode scanning, RFID, and GPS tracking enable real-time visibility of products throughout the supply chain. This helps QSR chains track the movement of ingredients, monitor delivery progress, and ensure compliance with food safety regulations. In case of any quality or safety issues, these technologies enable quick identification and targeted recalls, ensuring customer safety.

Quality Assurance

Digital technologies such as temperature monitoring sensors ensure the integrity of perishable items during transportation and storage. Automated quality checks and audits can be conducted using digital tools, ensuring that products meet the required standards and reducing the risk of quality-related issues.

Inventory Visibility

Effective inventory management is crucial for QSRs to ensure that they have the right ingredients and supplies to meet customer demand while minimizing waste and controlling costs. Implementing modern technology solutions can improve inventory visibility, prevent out-of-stock items or overstock, reduce manual errors, and enable faster and more informed decision-making.

Delivery Optimization

QSR chains are leveraging digital tools for efficient route planning and delivery optimization. By utilizing real-time traffic data, GPS tracking, and machine learning algorithms, delivery routes can be optimized to minimize time and fuel consumption, improving overall delivery efficiency and customer satisfaction.

Asset Maintenance

Proper asset maintenance prevents equipment breakdowns, malfunctions, or other issues, minimizes downtime, and ensures continuous operations. Predictive maintenance uses IoT sensors, analytics, and machine learning algorithms to predict when equipment is likely to fail, enabling maintenance teams to perform maintenance tasks before an actual failure occurs.

Franchise Accounting

Develop strategic plans for franchise network expansion, identifying potential markets, conducting market research, and supporting franchisees in site selection and market entry strategies. Simplify your accounting processes, minimize errors, and better understand their financial performance by implementing an automated accounting system. This helps franchise owners manage financial transactions and records across multiple locations.

Customer Engagement

Build stronger relationships with customers and improve overall business performance by managing customer data effectively, automating marketing and sales activities, and providing excellent customer service, QSR franchises can enhance customer loyalty and drive growth.

Setting up best practices for your
continued success

Proactive Insights with Azure

Generate Proactive Insights with Azure Synapse Analytics and Power BI

Read how we helped a leading member of the food industry be proactive and take informed decisions with a Power BI and Azure Synapse Analytics Integration.
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