Focus on Best-in-Class, Efficient Service with Microsoft Dynamics 365 Customer Service

Guarantee faster issue resolution with real-time automation and uncover opportunities to improve processes and service agents

Support your customers and improve CSAT score with AI-driven insights and recommendations for Customer Service Agents

Nurturing customer relationships and fostering loyalty for repeat business is only possible through a sustainable service strategy augmented by intelligent automation and a unified customer service delivery model. Your customers deserve special attention complete with personalized, timely and real-time proactive services. The combination of fast, accurate resolution time and personalization will help you gain customer trust and generate data based to anticipate your next actions and optimize your operations for enhanced service delivery.

As a Microsoft Dynamics Gold Partner, Korcomptenz specializes in implementation and support services for Microsoft Dynamics 365 Customer Services and other applications in the Microsoft Dynamics 364 Suite. This platform helps organizations optimize operations, increase loyalty, and boost review by providing superior customer service powered by automation and advanced Artificial Intelligence. A full suite of sophisticated Customer Service tools that includes automated routing, next best action, a 360 degree view of the customer, and analytics make this platform unique, scalable and ready for the future of advanced Customer Service.

Korcomptenz can unlocking the benefits of Dynamics 365 Customer Service for your industry

Explore the benefits of an advanced platform across all Customer Service channels

Customer Service Channels

Built to scale and endlessly extensible, with Dynamics 365 make your customer service proactive & personalized

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