CRM Rescue and Rapid Response Solutions
If your CRM system is not performing optimally, downright dysfunctional, or your current development project is floundering, Korcomptenz can help drive value and deliver excellence
Is Your CRM Failing You or Not Meeting Your Expectations?
If your CRM isn’t meeting your needs, is not configured properly, or is not used frequently, you’re not alone. Many businesses struggle with underperforming CRMs or CRMs that were performing once upon a time, but have since gone out of date, believing they can achieve more while falling short on the desired results.
Korcomptenz’s expertise across Microsoft Dynamics 365 CRM and Salesforce can help rescue your implementation and provide rapid response solutions that increase return on investment. We work with organizations of all sizes on Microsoft and Salesforce projects, and we specialize in turning around underperforming systems and projects, transforming them into success stories. Whether you’ve been delivered a suboptimal CRM system, your system has gone out of date and is not widely used, or you have more general concerns about your current implementation or ongoing project direction, our experts are here to help.
Signs That Your CRM Project Needs Saving
Curious if your CRM solution or project is progressing smoothly or if it might need a timely intervention? Here are key indicators to watch for:
- Lack of Business Alignment
- Limited Usage by Key Stakeholders
- Poor or Inaccurate Data in the System
- Budget Overruns
- Constant Scope Adjustments
- Missed Milestones
- Insufficient Testing
- Communication Breakdowns
- Training Issues
Signs of a Well-Performing CRM System
- Comprehensive Sales, Service, and Marketing Management
- A Single Source of Truth for Customer Data
- Insightful Reporting and Analytics
- Effective User Engagement
- Seamless Mobile Experience
- Effortless Integration with Broader Systems
- Highly Customizable
- Advanced Reporting and Analytics
How Do Our CRM Rescue Services Work?
At Korcomptenz, we understand that every CRM rescue project is unique, based on the history of your implementation, your current support and maintenance structure, and your latest business goals. That’s why we tailor our services to meet your specific needs and deliver a valuable final solution. Our approach typically includes the following steps:
Assessment
Our team of experts will conduct a thorough evaluation of your current CRM system or project. We’ll identify key issues and areas that need improvement by reviewing your project approach and methodology, internal workflows, CRM goals, and broader integration and roll-out plans.
Re-scoping
Based on our findings, we will pinpoint the problem areas in your current solution or project. Working collaboratively with you, we will re-scope your solution. Whenever feasible, we will incorporate existing development and planning efforts. In more challenging situations, we’ll start afresh at an accelerated pace, creating a project plan to get you back on track.
Implementation or Upgrades and Enhancements
Upon approval of our approach, we’ll commence development or modify your existing system as needed. We’ll work closely with you to ensure the solution aligns perfectly with the project scope and stakeholder requirements. After rigorous testing, we’ll implement your new CRM solution seamlessly, minimizing any disruption to your operations.
Post-Implementation Support & Training
After implementation, Korcomptenz will ensure smooth user adoption. We offer comprehensive training for your staff, ensuring they are confident and proficient with the new solution. Additionally, we provide ongoing support to address any future issues, ensuring you always have the assistance you need.
It's Time To Take Action
Ready for a CRM Transformation?
Don’t let an underperforming CRM hinder your success. Opt for Korcomtpenz rescue and recovery services across Microsoft and Salesforce to steer your business towards sustainable growth.
Ready for a CRM Transformation?
Don’t let an underperforming CRM hinder your success. Opt for Korcomtpenz rescue and recovery services across Microsoft and Salesforce to steer your business towards sustainable growth.