The Microsoft Dynamics 365 Retail Experience


Dynamics 365 for Retail: Elevate Your Store and Point of Sale Operations with Exceptional Retail Experiences

Earlier it was just the Internet, fast forward now, we have a convergence of big data, cloud, and the Internet of things ( IoT ) that is creating possibly new highways to make sense of the large data available, throwing in new challenges and business opportunities at the same time. Today systems and applications are designed to capture, store, process, and analyze analyses data in a manner that can provide valuable insights and benefits for quick and well-informed decision making.

There are technologies such as Dynamics 365 for retail that help you to map every part of the customer experience pushing Retailers to be responsive to enhance the customer journey and offer more than expectations. On the other side, Customers are expecting capabilities from enterprises that will woo them better shopping experience, be it online or in-store.

The Retail applications of Microsoft Dynamics 365 with the combined power of ERP and CRM, offer just the key tools to cater to the ever-changing digitized retail market.

The ever-changing eco systems

Mobile responsive site, ease of access and downloads, shop on-the-go, highly secure & easy to pay options, cross-device cart functionality, consistency & speed of service, personalized service and reward programs. In today’s world, retailers encounters many challenges, from managing daily operations at their stores to transforming their business for future growth. ERP for retail can benefit retailers who need a secure, scalable, cloud engineered and simplified retail solutions that are easy to deploy, configure, implement, and operate.

Dynamics 365 Retail: Essential Must-Haves for Your Business

Retailing done Right Whitepaper

What is microsoft dynamics 365?

Microsoft Dynamics 365 is unique, powerful business software that has the functionality and benefits of both customer relationship management (CRM) and enterprise resource planning (ERP). Dynamics 365 includes applications that address the full range of business processes including Sales, Customer Service, Finance and Operations, FieldService, Marketing, Talent, Retail, and Customer Insights.

How is Dynamics 365 unique to retailing?

Why choose Microsoft Dynamics 365 for retail businesses?

Apparel Business Process

Challenges of retailing

How does dynamics 365 for retail answer the pain points?

Microsoft Dynamics 365 retail maps and integrates your key business operations seamlessly: Makes each function talks to each other.

Microsoft Dynamics 365 retail provides you with seamless Omnichannel consultant, and commerce excellence.

Consumer journey mapping

Microsoft Dynamics ERP for retail gives a real view of resources and processes to handle costs around functions of replenishment, order management, warehouse management and transportation logistics.

Customer Journey Mapping

Module and key features

Microsoft Dynamics 365 retail consulting experts help create digitized operations around your retail outlets and store operations to enable interactive displays, assisted selling, assortment & Catalog management, merchandising and planning.

Module and Key Features

Microsoft app source

Microsoft Dynamics 365 Retail helps create digitized workplaces by promoting access to data that is actionable to achieve more.

Miceosoft Appsource

Upgrade to dynamics 365 for retail

There is no description after this heading. You can say – Microsoft does provide existing Dynamics 2009 and 2012 R2/R2 customers a seamless upgrade path. Below is the snapshot of how it is achieved.

Upgrade to D365 for Retail

Systems of engagement

  • Omni-channel Commerce
  • Dynamic promotions
  • Multi-channel order fulfilment
  • Loyalty Management

Enterprise efficiency

  • ERP Implementation
  • Application Upgrade
  • POS solutions
  • Merchandise Analytics

IT cost management

  • AMS
  • L1, L2 & L3 Support
  • Network Support
  • Infra-structure support

We’re Here To Help

KORCOMPTENZ is your technology transformation partner, helping you engage your customers and prospects, enable your business, and accelerate your results. Request a consultation to learn more about our web and marketing technology services, business management solutions, mobile apps and custom development, and infrastructure management services.

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