Product Configurator built on Microsoft Dynamics 365 helps accentuate customer service

See how Korcomptenz helps a commercial printing company win by helping end consumers navigate through the client’s complex product catalogue with a self-service portal built on Microsoft Dynamics 365 NAV.

Product Configurator built on Microsoft Dynamics 365 helps accentuate customer service

See how Korcomptenz helps a commercial printing company win by helping end consumers navigate through the client’s complex product catalogue with a self-service portal built on Microsoft Dynamics 365 NAV.

Industry

Commercial Printing

Location

United States

Size of the company

Mid-size

Solution

Website, Customer Portal, Custom Web Application, Microsoft Dynamics NAV, Product Configurator Add-On

Our client specializes in bringing brands to life through innovative promotional products and imprinting methods. They strive to be the industry leader, giving their customers more than they expect through world-class service, strategic partnerships, and creative solutions.
The client initially approached Korcomptenz looking for a product configurator to streamline their product selection and printing process. This Product Configurator would generate a custom Sales and Production Order for the unique combination of printing and product, including the ability to bundle different varieties into a single kit.

Korcomptenz created a user-friendly Product Configurator
for Microsoft Dynamics NAV
that handled everything from sales orders to factory execution
within a single workflow.

The Product Configurator featured capabilities for viewing and reviewing various data used throughout the Sales Order creation through Production Order release process.

Based on the success of this initiative, they wanted us to develop their official website since they were using an outdated website without key functionalities. We got engaged to implement the new CMS and other custom functionalities.

See how our partnership with the client helped them win the best website award by downloading our case study. With our Korcomptenz teamwork, the client was able to finish the following jobs:

Developed a Product Configurator add-on within Dynamics 365 NAV 2016 application for configuring print options on a wide variety of products without relying on an application external to NAV.

Developed a next generation website with key functionalities like a robust Content Management System, full product display, and a sophisticated customer portal.

Integrated Microsoft Dynamics NAV and the website with a custom .NET application for order processing from large customers.

Provided Microsoft Partner Consultation for Deploying Azure cloud services, Power apps, Power BI for Reporting and advanced analytics business need.

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Download the case study
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