Quality control add-on to minimize inventory defects and foster better customer satisfaction

Learn how Korcomptenz assisted a transportation firm with quality concerns by implementing a Business Central addon to streamline their procurement and production processes.

Quality control add-on to minimize inventory defects and foster better customer satisfaction

Learn how Korcomptenz assisted a transportation firm with quality concerns by implementing a Business Central addon to streamline their procurement and production processes.

Industry

Transport and Warehouse

Competency

ERP implementation and customization

Solution

Building an addon on NAV/Business Central

Technology

Dynamics 365 business central addon

Our client globally handles packaging, material handling, transportation, and warehouses while adopting different quality control measures and checks. In order to optimize their procurement and manufacturing processes, they wanted to implement a quality management module.

Initially, they intended to replace their current ERP system, Dynamics NAV, with a different vendor, but after discussing their project requirements with us, they decided to integrate the Quality Control Module into their Navision environment.

After speaking with the client, we understood that they needed an in-built Quality module within the Navision ecosystem to prevent relying on third-party integration. We handled Quality Check for a a few select or all items during the incoming Procurement and Production process based on their deployment needs.

Following our initial step of evaluating their requirements, we created a Quality Control module that includes an approval system as well as the ability to produce an automatic buy return order for things that must be returned to the vendor.

Now, the system recommends the total number of quantities of products based on their criteria of items- that were accepted, accepted with conditions, rejected, or returned. Once these items are posted, they will be automatically transported to their correct locations.
An inspection datasheet will be prepared as soon as the material is received for quality control, allowing us to compare the actual values to the inspection criteria.

Connect with us at [email protected] to know more on how we helped our client handle their business without any 3rd party tool integration. Following were some of our deliverables:

We developed a user-friendly Quality Management module within NAV/Dynamics 365 Business Central.

Enabled the client to inspect, test and manage the quality of their products, ensuring to meet their customers’ requirements.

Enabled them to handle their item tracking, rejections, returns of items.

Related success stories

Download the case study
to find out how we #FocusOnYou