CRM Solutions2021-05-13T11:07:37+00:00

Engage Your Customers And Prospects With Our CRM Solutions

Win more deals by going beyond basic sales force automation to better understand your customers’ needs and engage more effectively. Sell smarter with better insights to build relationships and boost productivity with Korcomptenz’s CRM software solutions. Accelerate sales performance with a modern and adaptable platform. Use AI capabilities to track customer relationships and automate sales execution with contextual prompts that drive sales strategy. Achieve your goal to implement a seamless CRM solution with the help of our seasoned professionals. We specialize in complex deployments in a wide variety of industries including retail, eCommerce, fashion, finance, healthcare, non-profits, logistics, and manufacturing. Our CRM software implementation services are tailored to meet all your business needs making us the perfect partner to help you with a CRM System implementation.

Fully Integrated Sales & Service Management

Synopsis of Client Challenges resolved with Dynamics 365 Sales and Customer Service

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Choose The Right Platform For Your Needs From Industry Leaders

Microsoft Dynamics 365 Customer Engagement

A modern, intelligent platform to engage your customers with the best possible experience.

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Microsoft CRM Support Services

Already on Microsoft CRM? Engage our teams to provide technical support at attractive price points.

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Salesforce

Accelerate your sales, service, and marketing with the industry leading Salesforce platform.

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Freshworks

Streamline your Customer Experience by managing your clients and employees.

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MS Dynamics 365 CRM
Salesforce or Microsoft Dynamics 365, Which is right for you?

A CRM is key tool for prospecting. Not only does it allow you to segment your database for better day to day planning but  a CRM is a also a real-time diary to keep notes on your sales activities, marketing campaigns …

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CRM Software Implementation
How to seamlessly integrate eCommerce, ERP and CRM

Due to disparate legacy backend systems, such as ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) an e-commerce business’s critical data can be spread across many unconnected platforms.

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Key Benefits Of CRM Solutions

Modern CRM software solutions have many functions, but the software itself was originally created to improve business-customer relationships, and that’s still its main benefit. A CRM software solution manages all your contacts and gathers important customer information – like demographics, purchase records and previous messages across all channels – and makes it easily accessible to anyone in your company who needs it. This ensures that your employees have all they need to know about the customer at their fingertips and can provide a better customer experience, which tends to boost customer satisfaction.

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A CRM software can help you streamline your sales process, build a sales pipeline, automate key tasks and analyze all your sales data in one centralized place, ultimately increasing sales and productivity. A CRM software implementation helps you establish a step-by-step sales process that your employees can rely on every time and that you can easily tweak as issues arise. A CRM system implementation will ensure that your sales team is provided with sentiment analysis, automated ticketing, customer support automation and user behavior tracking to help them determine problems and quickly address them with the customers.

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It’s one thing to have plenty of data about your customers, but you need to know what it means and how to use it. CRM software solutions typically have built-in analytic capabilities to contextualize data, breaking it down into actionable items and easily understood metrics. Metrics such as click-through rates, bounce rates, and demographic information allow you to judge the success of a marketing campaign and optimize accordingly.

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A CRM software solution uses marketing automation technology, which expedites menial tasks like drip campaigns and frees up your employees’ time to focus on work only humans can handle, like creating engaging content. It can also ensure that no tasks slip through the cracks (e.g., all important emails are always sent to the right people). Additionally, with CRM Ssoftware you can see a dashboard with metrics on how your business processes are working and where your workflows could improve.

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Another thing a CRM software does best is provide a centralized database with all information on your customers, making it easily accessible to anyone in your company who needs it. This makes it easy for a sales representative to see what products a certain customer is interested in, for example. If the customer has previously interacted with the company, the CRM solution will include records of that interaction, which can inform future marketing efforts and sales pitches. This saves your employees the time of digging through old files and records, and it makes for a better and more productive experience for the customer.

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