Our client future-proofed its operations and customer engagement, with Dynamics 365 Business Applications

Learn how Korcomptenz assisted a manufacturer of construction supplies (adhesives) with a 360-degree Digital Transformation using Microsoft Business Applications.

Industry

Manufacturing

Location

US and Canada

Solution

ERP Implementation and Integration

Technology Used

Microsoft Biztalk, Dynamics 365 F&O, Industry 4.0, WooCommerce

To remain competitive, manufacturing firms have had to continuously adapt and refine their operations to ensure they are as efficient, productive, and profitable as possible, while also enhancing overall product quality and customer experience.

Our client strived hard to achieve their needs and goals through digital transformation, with an eye firmly on leveraging the benefits of Microsoft Biztalk, WooCommerce, Microsoft Dynamics 365 F&O and Industry 4.0.

Our client wanted a proven, committed, and engaged technology transformation partner with experience across both ERP systems and ecommerce technologies. They found all these attributes in Korcomptenz. 

Before Korcomptenz stepped into the picture, the client went through a lot of challenges with their existing IT vendor. Korcomptenz gradually and steadily was able to help the client to align their IT strategy with their Business Strategy and embark on a 360-degree Digital Transformation.
Our services included:
  • Support stabilization and steady state maintenance for their existing Microsoft Dynamics AX 2009 application.
  • Integrating Microsoft Dynamics AX 2009 with Salesforce via Biztalk to allow to connect their front end systems to their backend systems.
  • Connecting Microsoft AX 2009 with WooCommerce to enable online self-service sales and enhance sales volume, by improving user convenience.
  • Upgradation project from AX 2009 to Microsoft D365 Finance and Operations along with other initiatives to achieve industry 4.0.

Read more by downloading our case study and to find out how we assisted this client with the following:

By integrating their ERP AX 2009 with a B2B eCommerce Customer Portal, our client was able to implement online ordering for B2C and B2B customers and take care of fulfilment.

Dynamics AX and Salesforce integration reduced overhead and eliminated data entry errors while streamlining processes with automated, real-time reporting.

Implementing Microsoft Dynamics 365 Finance, Operations & eCommerce with Scale, Edge Units, Azure Synapse, and predictive modelling.

Triggered Industry 4.0 by connecting their ERP with the WMS, WCS, WES and other systems.

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