An always on Dynamics 365 support services, boosts operational efficiency

Learn how a reputed seafood producer increased efficiency by using Korcomptenz’s infrastructure management and business intelligence services.

Industry

Food & Beverage

HQ Location

New Jersey, United States

Solution

Managed IT Service Provider + MS Dynamics 365 Support Services

Technology used

Microsoft 365, Database, servers, Dynamics 365 Finance and Operations. Power Platform – Power BI

The client is a century old brand specializing in the production of specialty seafood. Over the years the client’s reputation as a diversified line of high quality, canned seafood, specialty vegetables grew, the client became a household staple in cities throughout the United States.

Today, the brand continues to source only the highest quality ingredients bringing consumers the superior taste they have known to love. After selling a portion of their business now they wanted to consolidate the Infrastructure, Finance Application and Reporting.

Initially, the client was using AX 2012 R3 and had updated to Dynamics 365 F&O with the help of another vendor; however, due to several issues, they no longer wanted to work with that vendor and approached Korcomptenz.

We took care of their entire infrastructure management services and also became their Microsoft partner of record, while managing Office 365 (now Microsoft 365) and Dynamics 365 Finance and Operations licenses.

Read more by downloading our case study. With all the support from Korcomptenz the client was able to gain the following benefits:

Data for past 7 years were converted into unique Power BI reports and dashboards that provided real time actionable insights.

Minimized downtime on operations that run more smoothly and efficiently for both Microsoft Dynamics 365 support and Infrastructure support services.

Along with managing infrastructure the client reported improved security by 2x, thanks to KOR teams' protocols on security enforcement and regular firewall maintenance.

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