Making IT worth it: Maximizing the “goodness” of technology with the right IT support

See how Korcomptenz helped a non-profit organization serving the homeless, by providing IT managed services to accelerate their mission impact.

Making IT worth it: Maximizing the “goodness” of technology with the right IT support

See how Korcomptenz helped a non-profit organization serving the homeless, by providing IT managed services to accelerate their mission impact.

Location

New York,
United States

Industry

Non-Profit

Solution

Managed IT Service Provider for Infrastructure Management

Application

Microsoft Azure, Microsoft 365, Finance ERP, Database, servers, ETL, IIS, Apache, NGINX, Kubernetes - Containers, WordPress

Non-Profit organizations are concentrating on the chances to create greater impact across communities and society, boost involvement, and change how they support their constituents—across fundraising, marketing, and mission.

Global pandemic and economic uncertainty has pushed non-profits to embrace digital transformation for pivoting to new focus areas and revenue streams amidst the “Virtual everything era”. Non-profits need to modernize their systems and implement data-driven solutions to expand constituencies, maximize contributions, increase grant awards, and respond rapidly to changing fundraising needs.

Our client reached out to Korcomptenz over a decade ago to become their Managed IT Service Partner because they were experiencing several technical challenges that were costing them money and time. Beside IT solution services, we have been giving constant extensive research and recommendations for systems, platforms, and applications that will fulfil our clients’ business needs.

We became the IT partner of record for our client and took care of basic to high level solution needs.

From help desk, ticketing, remote monitoring, server and desktop patch management, phone systems to ERP maintenance, integration, upgrades, we kept them on cutting edge technologies for business operational excellence.

Read more by downloading our case study and find out how we assisted our client in providing for their IT foundational needs of day to day operations and how we continue to be their IT managed service provider and help in on-going process of selection, deployment, implementation, maintenance, and support service.

Following were our deliverables:

Managed IT support services to manage all technical aspects of all IT hardware and software with onsite and offsite Korcomptenz staff members.

Enabled cloud capacity with Azure Cloud Services to evade the pandemic impact with modern, secure, and scalable Microsoft business solutions.

Save money by reducing hardware cost, improving network uptime, and managing 3x the number of associates that were supported by the same number of KOR staff team.

Providing tech support for both Windows and Mac environments.

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