Project Description

About The Company

Our Client is engaged in the development, production, marketing, and distribution of home entertainment-based consumer electronics. It contracts the manufacturing of all their electronic equipment products with factories located in China. The client intends to leverage its valuable customer base and strong relationships to achieve organic growth initiatives.


Our client was using SAGE ERP and wished to embark on a digital transformation journey with Microsoft Dynamics 365 Finance and Operations and Customer Engagement. The major pain areas were

  • They were able to maintain multiple entities, but consolidation was an issue
  • Reports for Banks were done manually, automation was expected
  • Effective Costing system
  • Budgeting through ERP
  • Fixed Assets Management through ERP
Sales and Procurement
  • Vendor Collaboration
  • Procurement planning – Use of Master Planning
  • Item Pricing based on customer segment to avoid manual price maintenance
  • Role based dashboard to avoid excel reporting
  • Order integration – Seamless integration through EDI with approval
  • Customer Collaboration
  • Stock Management – Cycle counting, physical stock taking
  • Lot and Serial tracking
  • Space Management


Korcomptenz conducted an initial understating study and recommended to implement Dynamics 365 Finance and Operations along with Customer Engagement. The Dynamics 365 Finance & Operations implementation covered the following modules to take care of all the pain areas of the current system and many of the items in the client’s wish list

  • Finance – General Ledger, Accounts Receivable, and Accounts Payable
  • Budgeting, Cash Management and Fixed Assets
  • Product Information Management
  • Demand Forecasting, Procurement Planning, and Management
  • Advanced Warehousing and Inventory Management
  • Sales


Microsoft Dynamics 365 Finance and Operations helps organizations manage complex financial structures, expand globally, and automate extensive business processes across departments and locations. Following customizations were done to meet the requirements of the smooth business operation at various departments.


Korcomptenz implemented Dynamics 365 Finance and Operations along with Dynamics 365 Customer Engagement application which provided a solution to the organization’s process bottlenecks and provided many additional features which helped them to automate the required processes and to manage their business process with greater efficiency.

Tell Us How We Can Help