The Microsoft Power Platform

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Edited on March 5, 2021

The Top 4 Tools You Need to Automate and Analyze Your Business

The Microsoft Power Platform—PowerApps, Power BI, Power Automate, and Power Virtual Agents—can help accelerate your business and change the way you work. Here’s what you need to know to automate and analyze every aspect of your operations.

PowerApps

Power Apps

  • What’s it for? – Building mobile apps for key business processes without code.

  • Who’s it for? – Anyone who needs Important business application data at fingertips.

  • Why do I need it? – Mobility solutions are critical to providing operational efficiency.

PowerApps allow you to build business apps that are device and operating system agnostic without the need for expensive custom coding. They can run as dedicated mobile apps on a tablet or phone, or in a browser. The goal is to improve the mobility of your business by enabling key processes on mobile devices, allowing users to perform important tasks like approving invoices or tracking hours and leave times, even employee onboarding wherever they are and whatever device they are using.

PowerApps is a front-end design tool that creates forms/screens for users to perform both basic and advanced operations. PowerApps can connect to many systems, including third-party applications, and on-premises data sources. Some of the more well-known sources include Microsoft Dynamics Suite of Products, Office365, Microsoft Azure, Salesforce, Dropbox, Slack, OneDrive, SharePoint, SQL Server, Oracle databases, and SAP.

Power BI

Power BI Reporting

  • What’s it for? – Visualizing and mining your business data.

  • Who’s it for? – Anyone that analyzes data on a regular basis.

  • Why do I need it? – Spreadsheets alone will not provide the business insights you need.

Power BI helps you make sense of your data through interactive, real-time dashboards that unlock the insights needed to drive your business forward. Power BI has connectors that can integrate with most data sources and turn unrelated data into meaningful, insightful, interactive and visually immersive business intelligence reports. Whether your data is a simple Excel spreadsheet, on-premises or cloud-based hybrid data warehouses, Power BI lets you easily connect to your data sources, visualize important data-points, and share that with anyone you want.

Power BI is also robust and enterprise-grade, ready for extensive modeling and real-time analytics, as well as custom development. It can be one’s personal intelligence reporting tool, and can also serve as the analytics and decision engine behind project teams, among business entities, or entire corporation.

Power Automate

  • What’s it for? – Automating key business process.

  • Who’s it for? – Anyone that receives, processes, or approves company information.

  • Why do I need it? – Your business can do better than endless email chains.

Power Automate includes powerful workflow automation with a no-code approach that connects to hundreds of popular apps and services. The goal is to automate workflows across multiple applications and services.

Power Automate includes many pre-configured application connectors that allow task and workflow automation across both Microsoft and third-party applications. It offers the ability to use decision branches, connector application updates, and workflows to build out complex business processes without the need for a developer. It also provides an extensive number of templates that can be used immediately, or customized to better fit your organization’s business processes.

Power Automate Flow

Power Virtual Agents

  • What’s it for? – To create sophisticated, AI-powered chatbots that can resolve common issues and answer questions around the clock.

  • Who’s it for? – For businesses involved in customer service

  • Why do I need it? – Your business can save the time of your agents by allocating simple tasks to your customer service bot

Power Virtual Agents empowers your employees to easily create powerful bots using a no-code graphical interface without the need for the help of experts in the field.

Using Power Virtual Agents, you can:

  • Empower your teams by allowing them to easily build bots by themselves without the help of experts, or coding or AI expertise.

  • Reduce costs by easily automating common inquiries.

  • Improve customer satisfaction by allowing customers to resolve issues quickly by themselves 24/7 using rich personalized bot conversations.

  • Get in-depth AI-driven insights to improve bot performance.

The Microsoft Power Platform (individual tools or all-together) can be used across any industry, any application suite or even home-grown corporate services as well. If you are a Microsoft Dynamics Suite of Products user, the Power Platform can be tightly integrated with advanced out of the box functionality to help mobilize, automate, and report on every process step of your business.

The easy UI makes it very end-user friendly with no need for costly custom development or lengthy custom project, but don’t take our word for it alone. The recent Forester Total Economic Impact study shows that effectively using PowerApps and Flow has the following impact.

KORCOMPTENZ is a certified Microsoft partner with extensive experience using the Power Platform and other Microsoft tools including the Dynamics Suite of Applications. We specialize in providing affordable digital transformation services that help engage your customers and prospects, enable your business, and accelerate your results. Contact us today for a no-cost, no-obligation consultation.

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