Delight your customers, from wherever you are with Fresh works


Freshworks Helps Organizations Deliver The Best Experiences—At The Best Price Points

Freshworks is emerging as a leading suite of sales, marketing, support, IT, and HR software that combines next-generation technology with attractive price points to deliver positive experiences for internal and external customers.
Freshworks is built on a philosophy of fostering positive relationships with their own customers from delivering honest advice during the purchasing cycle to fully supporting the implementation The company embraces the idea that “transactions are short-lived, but relationships are built for life.”
Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and win customers for life. The Freshworks cloud-based suite of products is designed to work tightly together to increase collaboration and help teams better connect and communicate with their customers and co-workers. The products provide a 360-degree view of the customer, are ready to go, easy to use, and offer a quick return on investment.

What Does Freshworks Help Companies Achieve?

Manage key business process from sales to HR

  • Provide exceptional customer service and help desk support
  • Provide personalized sales and marketing throughout the lifecycle
  • Provide superior IT and HR experiences for your internal users

Automate key processes throughout your organization

  • Leverage easy-to-use and understand workflows around your key sales, service, marketing, support, IT, and HR functions
  • Extend automation with powerful, intuitive bots and other AI features to increase efficiency

Save money on installation, licensing, and ongoing costs

  • Deploy your solutions for a fraction of the cost of the competition
  • Enjoy fair, transparent, attractive ongoing licensing costs
  • Report on your success and optimize your operations as you move forward

Key Benefits

Deliver more personalized customer experiences

Fresh works Solution Suite

Freshworks customer engagement platform includes 12 products, all empowered by our AI engine “Freddy”.
Fresh Desk


An omnichannel helpdesk ticketing system for customer support to delight customers and win them for life.
fresh sales


A CRM solution and sales system to enable sales teams with AI-based lead scoring, phone, email, activity capture, and more.
fresh service


Refreshingly easy-to-use, simple-to-configure IT service management software to modernize IT and other business functions.
fresh chat


Modern messaging software for sales, marketing, and support to turn visitors into leads and customers into happy, engaged users
fresh marketer


All-in-one conversion optimization suite to achieve better automation, faster conversions, and more sales.
fresh team


A smart HR software to manage hiring, onboarding, time-off, employee data, and HR workflows.
fresh caller


A cloud PBX system to provide a seamless communication channel to customers.
fresh connect


A contextual collaboration software to seamlessly collaborate with other teams with complete context.
fresh release


Agile project management software to plan, track, test, and ship great software in a single place.
fresh success


Prevent churn, increase explanation, and strengthen customer relationshiop
fresh works 360

Freshworks 360

Engage your customer at every step of their journey with Freshworks’ unified platform.
fresh ping


Monitor your website’s availability. Get down alerts and status pages for free.


Freshworks is a Cloud-based CRM Software for businesses of all sizes. Freshworks solution suite of products Freshdesk, Freshchat, Freshsale, Freshteam, etc help sales, marketing, support, IT, and HR teams deliver the best experiences—at the best price points. Talk to korcomptenz

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