Delight your customers, from wherever you are with Fresh works

#FocusOnBestPractices

Freshworks Helps Organizations Deliver The Best Experiences—At The Best Price Points

Freshworks is emerging as a leading suite of sales, marketing, support, IT, and HR software that combines next-generation technology with attractive price points to deliver positive experiences for internal and external customers.

Freshworks is built on a philosophy of fostering positive relationships with their own customers from delivering honest advice during the purchasing cycle to fully supporting the implementation The company embraces the idea that “transactions are short-lived, but relationships are built for life.”

Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and win customers for life. The Freshworks cloud-based suite of products is designed to work tightly together to increase collaboration and help teams better connect and communicate with their customers and co-workers. The products provide a 360-degree view of the customer, are ready to go, easy to use, and offer a quick return on investment.

What Does Freshworks Help Companies Achieve?

Manage key business process from sales to HR

Provide exceptional customer service and help desk support
Provide personalized sales and marketing throughout the lifecycle
Provide superior IT and HR experiences for your internal users

Automate key processes throughout your organization

Leverage easy-to-use and understand workflows around your key sales, service, marketing, support, IT, and HR functions
Extend automation with powerful, intuitive bots and other AI features to increase efficiency

Save money on installation, licensing, and ongoing costs

Deploy your solutions for a fraction of the cost of the competition
Enjoy fair, transparent, attractive ongoing licensing costs
Report on your success and optimize your operations as you move forward

Key Benefits

Deliver more personalized customer experiences

Convert more leads and retain more customers with best-in-class experiences across sales and marketing
Provide superior support, IT, and HR services
Make your agents more productive and your internal customers happy with next-generation tools and features including built-in bots and AI
Save money and empower teams
Reduce the cost of your platforms while empowering your teams with powerful tools
Know your customer
Fully understand the interactions of each customer across all channels and touch points

Fresh works Solution Suite

Freshworks customer engagement platform includes 12 products, all empowered by our AI engine “Freddy”.

Freshdesk

An omnichannel helpdesk ticketing system for customer support to delight customers and win them for life.

Freshsales

A CRM solution and sales system to enable sales teams with AI-based lead scoring, phone, email, activity capture, and more.

Freshservice

Refreshingly easy-to-use, simple-to-configure IT service management software to modernize IT and other business functions.

Freshchat

Modern messaging software for sales, marketing, and support to turn visitors into leads and customers into happy, engaged users

Freshmarketer

All-in-one conversion optimization suite to achieve better automation, faster conversions, and more sales.

Freshteam

A smart HR software to manage hiring, onboarding, time-off, employee data, and HR workflows.

Freshcaller

A cloud PBX system to provide a seamless communication channel to customers.

Freshconnect

A contextual collaboration software to seamlessly collaborate with other teams with complete context.

Freshrelease

Agile project management software to plan, track, test, and ship great software in a single place.

Freshsuccess

Prevent churn, increase explanation, and strengthen customer relationshiop

Freshworks 360

Engage your customer at every step of their journey with Freshworks’ unified platform.

Freshping

Monitor your website’s availability. Get down alerts and status pages for free.

Conclusion:

Freshworks is a Cloud-based CRM Software for businesses of all sizes. Freshworks solution suite of products Freshdesk, Freshchat, Freshsale, Freshteam, etc help sales, marketing, support, IT, and HR teams deliver the best experiences—at the best price points. Talk to korcomptenz

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