Posted on March 24, 2020
What Does End of Mainstream Support Mean For Dynamics AX Enterprises?
Ending mainstream support for a product means Microsoft will no longer be enhancing that product. When mainstream support ends, this is what occurs:
Microsoft no longer supplies non-security hotfixes unless you have an extended support agreement, All warranty claims end, Microsoft no longer accepts requests for new features and design changes. But that is why we have AX Support Services offered by Korcomptenz team that covers you with letting operations run smoothly at very compelling costs.
|Product Releases||Mainstream Support||Extended Support||Options to MS D365 Finance and Operations|
|Dynamics AX 2009||10/9/2018||10/12/2021||Migrate|
|Dynamics AX 2012 RTM||10/9/2018||10/12/2021||Migrate or Upgrade|
|Dynamics AX 2012 R2||10/9/2018||10/12/2021||Migrate or Upgrade|
|Dynamics AX 2012 R3||10/12/2021||01/10/2023||Migrate or Upgrade|
Solutions Presented: Microsoft Dynamics AX Support Services
Need time to make the major shift or migration or reimplementation or upgrade to new version on Dynamics 365 or maintaining your current version of AX. Korcomptenz can help support your current Microsoft Dynamics AX Environment irrespective of the version that you are on. We provide Functional, Technical, Production support and Infrastructure (Server Maintenance and Finetuning) services for your current Microsoft Dynamics AX application.
Migrate Dynamics AX 2009 Service Pack 1 customers
Upgrade Dynamics AX 2012 RTM and Dynamics AX 2012 R2 customers to Dynamics 365 F&O
Dynamics AX 2012 R3 upgrade to Microsoft Dynamics 365
Dynamics AX 2009 and 2012 Performance Tuning (ask for how we can help monitor performance of the system).
Why Upgrade to Microsoft Dynamics 365 from AX version?
The AX modules have been primarily for large Enterprise level applications deployed on-premise and can become very expensive, however, Microsoft Dynamics 365 allows the cloud route to helps you deliver a more cost-effective solution than what you could provide on-premises, by eliminating hardware costs, reducing administration costs, and retiring third-party products.
Microsoft Dynamics 365 keeps you agile and current . The cloud promotes agility and keeps you current and roll out new capabilities quickly. If you are on old, unsupported systems, you risk non- compliance with some regulations, but with Microsoft Dynamics 365 this is one less of a worry.
Microsoft Dynamics 365 is an all-in-one solution with a comprehensive suite of tools instead of making them switch from one point solution to another. All the ecosystems of business operations can be well integrated with Microsoft Dynamics 365 easily as compared to the Microsoft Dynamics AX version.
Empower employees by using data to drive insights and decision making. You can more easily drive digital transformation. Teams work better together because they can access, edit, and share documents and other information anytime, from anywhere, which helps spur innovation.
Artificial intelligence capabilities, including machine learning, help transform your business by combining human ingenuity with intelligent technology for faster, more meaningful innovation.
Following are some of the Engagement models we offer to our current clientele on Support and Maintenance for their Microsoft Suite of Products.
We have experienced, certified MS Dynamics AX Functional, Technical Consultants and Administrators, ready to assist you with a variety of offerings including Implementation, Upgrade, Development, Customization’s, Enhancements, Integration with CRM, SharePoint or any LOB systems.
We also provide 24/7 Operation Maintenance and Production Support, under flexible SLAs aligned to your specific needs. Customers looking to move to the latest Microsoft Dynamics 365 range of products such as Business Central and Dynamics 365 Customer Engagement for Enterprise, have experienced a smooth transition at a very compelling price point, using our model.
|Support Model||Engagement Model||Client Offerings||Purchase||Notes|
|Ad- Hoc Support||No Commitment||
||Starts with a minimum package of 20 hours||
|Annual Contract||Monthly commitment||
||Starts with 40 hours per month commitment||
|Annual Contract||Annual commitment||
||Minimum Package – 200 hours||
|Application Management Support||Dedicated Support Team||
||Onsite and Offshore blended rate||
|Technologies we support||Microsoft Dynamics 365 F& O||Older versions of AX / NAV / MSCRM||Business Central||Microsoft Dynamics 365 CE|
|Our Current model helps||Large Enterprises (1
|Medium Enterprises (50 – 1 Bn)||Mid-size Business
(25 – 50 Mn)
KORCOMPTENZ is a Microsoft Gold-Certified Partner headquartered in New Jersey with extensive experience improving business outcomes for our customers. We leverage end-to-end solutions involving the ongoing convergence of ERP, Azure Cloud, Analytics, Artificial Intelligence, and IoT. We specialize in the Microsoft Dynamics 365 range of products such as Dynamics 365 Business Central, Dynamics 365 Finance and Operations, and Dynamics 365 CRM. Request a consultation today!