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Microsoft Dynamics 365 Pricing Explained: What You Need to Know Before You Invest
Curious about Microsoft Dynamics 365 cost? Get a clear view of what you’re paying for and why it matters to your business.
#FocusOnBestPractices
Neha Bhagat
Senior Director – Microsoft Dynamics (Practice Head)
June 3, 2025
Table of Content
- Revised Microsoft Dynamics 365 Pricing from October 1, 2024
- Why Microsoft Dynamics 365 Prices Are Rising
- The True Cost of Microsoft Dynamics 365 Implementation
- What Impacts Your Ongoing Microsoft Dynamics 365 Cost
- Licensing at a Glance
- Wider CRM Reach with Team Member Licenses
- Key Factors in a Dynamics 365 Quote
- Breaking Down a Dynamics 365 Quote
- Assessing Partner Quotes: What to Watch Out For
- Decoding Dynamics 365 Pricing with Korcomptenz
- Conclusion
From October 2024, MS Dynamics 365 pricing will adopt a new structure that promises more flexibility and value. The change aligns with Microsoft’s attempt to match businesses’ evolving demands by making the platform more accessible and adjustable.
With its modules, Microsoft Dynamics 365 lets you customize a solution that suits your business. However, with flexibility comes a problem: knowing that the cost of Microsoft Dynamics 365 is more than just the licenses.
While monthly fees are specific, the actual expense is more than licensing. Implementation services, employee training, third-party add-ons, Independent Software Vendors (ISVs), and maybe even the work of a certified Microsoft partner need to be added to the mix.
So, don’t jump into license guides or module costs yet. Step back and look at the whole picture to make the best decision possible.
Revised Microsoft Dynamics 365 Pricing from October 1, 2024
| Microsoft Dynamics 365 Product | Price Before Oct 1, 2024 | Price as of Oct 1, 2024 |
|---|---|---|
|
Sales Enterprise |
$95 |
$105 |
|
Sales Device |
$145 |
$160 |
|
Sales Premium |
$135 |
$150 |
|
Microsoft Relationship Sales |
$162 |
$177 |
|
Customer Service Enterprise |
$95 |
$105 |
|
Customer Service Device |
$145 |
$160 |
|
Field Service |
$95 |
$105 |
|
Field Service Device |
$145 |
$160 |
|
Finance |
$180 |
$210 |
|
Supply Chain Management |
$180 |
$210 |
|
Commerce |
$180 |
$210 |
|
Human Resources |
$120 |
$135 |
|
Project Operations |
$120 |
$135 |
|
Operations – Device |
$75 |
$85 |
The revised Microsoft Dynamics 365 cost will be effective worldwide for new and renewing customers on October 1, 2024, with similar adjustments in local currencies. Interestingly, the change does not affect specific cloud products.
The following products will not experience any licensing changes:
- Microsoft Dynamics 365 Business Central.
- Microsoft Dynamics 365 Sales Insights.
- Microsoft Dynamics 365 Customer Insights.
- Microsoft Dynamics 365 Field Service Resource Scheduling Optimization (RSO).
- Microsoft Dynamics 365 Team Members.
Why Microsoft Dynamics 365 Prices Are Rising
The price change coming to Microsoft Dynamics 365, which goes into effect October 1, 2024, is based on several value and strategic drivers:
Ongoing Innovation: Microsoft has consistently invested in advancing Dynamics 365 with advanced AI features, stronger integrations, and more expansive functional improvements to its modules.
More business value: The add-ons and new functionalities aim at enabling businesses to work smarter, regain time, and cooperate better. These include customer insights fueled by AI technology and full end-to-end automation of financial operations.
Global Pricing Alignment and Compliance: Changes in pricing also consider the requirements of local regulations and the maintenance of parity across various currencies.
Although this might affect the total cost of implementing Dynamics 365, these features guarantee long-term value and the platform’s ERP and CRM transformation.
Get the latest on Microsoft Dynamics 365 pricing and save.
The True Cost of Microsoft Dynamics 365 Implementation
The Microsoft Dynamics 365 implementation cost goes far beyond licensing and hardware investment. It includes all the facets of preparing, configuring, and implementing the solution to fit your business requirements.
Also, you need to factor in the cost of support and maintenance on an ongoing basis to keep your ERP system running smoothly and in sync with your changing business objectives.
What Impacts Your Ongoing Microsoft Dynamics 365 Cost
Several factors drive the overall Microsoft Dynamics 365 cost, particularly when looking at ongoing maintenance and scalability:
Your existing ERP landscape: If you are upgrading from an on-prem system, moving from entry-level tools such as QuickBooks, or making a global enterprise move, your initial position has a direct impact on implementation cost and complexity.
Data and process readiness: Clean, cloud-ready data and optimized business processes minimize implementation efforts. If your environment features broken systems or outdated spreadsheets, anticipate higher data unification and digitization costs.
Team skills and training requirements: The better prepared your team is to embrace Dynamics 365, the easier (and less expensive) the transition will be. Gaps in competencies, training needs, or staffing might involve investment in reskilling or third-party help.
Personalization and Integration: Legacy systems with high levels of custom apps or third-party integrations can heavily influence your total cost. If your platform has a decade or more of changes, be prepared for longer timeframes for evaluation, compatibility testing, and implementation. The more complicated your existing ecosystem, the more time and money it will require to transition smoothly to Dynamics 365.
Maximize Value with Our Expertise: Collaborating with a Microsoft Certified Partner guarantees personalized advice according to your business needs. Our experts will clarify the entire range of Microsoft Dynamics 365 license costs, streamline your licensing plan, and prevent wasteful expenditures while maintaining compliance and future flexibility.
Knowing these variables can assist you in controlling costs ahead of time and establishing realistic expectations for long-term value.
Licensing at a Glance
Microsoft Dynamics 365 licenses provide set monthly prices, so base costs are simple to project. Small configuration decisions, though, can significantly impact your overall cost of ownership.
Business Central Plans and Pricing
The Microsoft Dynamics 365 Business Central cost varies based on the chosen plan:
| Business Central | Plan Price (per user/month) |
|---|---|
|
Essentials |
$70 |
|
Premium |
$100 |
Multiply by the number of users to estimate your baseline subscription price.
Enterprise App Pricing
For those choosing outside of Business Central, standalone apps under the Enterprise plan are:
| Dynamics 365 App | Plan Price (per user/month) |
|---|---|
|
Finance |
$120 |
|
Supply Chain Management |
$180 |
|
Add-ons (HR, Project Operations |
$30 |
Implementation & Add-Ons
When considering the Microsoft Dynamics 365 Business Central implementation cost, you must include customization requirements, data migration, and possible integrations with Power Platform or Azure services to increase insights and automation.
Wider CRM Reach with Team Member Licenses
Most CRM plans charge the user, so costs increase with size. To help control Microsoft Dynamics 365 CRM costs, the Team Member license provides an affordable means of expanding access among more employees without sacrificing budget.
Key Factors in a Dynamics 365 Quote
There is no one-size-fits-all quote. A standard quote for Microsoft Dynamics 365 implementation cost might cover:
- Licensing fees
- Labor rates (hourly, project-based, or monthly)
- Configuration and development
- ISV solutions
- Training, UAT, and go-live support
- Ongoing maintenance
Microsoft Dynamics 365 ERP cost depends on partner expertise, methodology, and project complexity. Selecting the right partner influences both value and long-term success.
Breaking Down a Dynamics 365 Quote
A quote generally includes labor, licensing, ISV solutions, configuration, development, training, and support. But there is no one-size-fits-all template—each quote depends on project scope, complexity, and the partner’s approach.
Determining how much does Microsoft Dynamics 365 cost means considering both direct and indirect costs, such as configuration, testing, and extended support.
Assessing Partner Quotes: What to Watch Out For
When evaluating quotes, you ought to manage risks, including financial, regulatory, and operational, while aligning with objectives in the long term.
Experts advise a close examination of deliverables and probing every ambiguous description. A value-for-money approach is paramount: value depth of training, support quality, and process attention over initial cost.
Decoding Dynamics 365 Pricing with Korcomptenz
With proven expertise as a certified Microsoft Gold Partner, Korcomptenz brings decades of experience and a specialized team of Dynamics professionals to assist your digital transformation. Whether cloud migrations or ERP deployments, consulting and custom application development, or anything in between, we deliver full-service support for your objectives and budget.
Let us guide you through the intricacies of Microsoft Dynamics 365 pricing and make you derive the best possible returns on your investment—you don’t have to be alone.
Conclusion
Getting a transparent picture of how much is Microsoft Dynamics 365 costs, from licensing fees to implementation and beyond, takes more than online calculators or rough estimates. For an investment that can revolutionize your operations or destroy them, expert wisdom isn’t a choice—it’s necessary. Strategic advice and personalized guidance will safeguard your budget and the actual value of your Dynamics 365 experience.
Cut Through the Guesswork. Get a Custom Quote today!
