See how Korcomptenz helped a leading fashion brand fuel their growth with enterprise level infrastructure managed services.
See how Korcomptenz helped a leading fashion brand fuel their growth with enterprise level infrastructure managed services.
Ecommerce
New York,
United States
Enterprise
Enterprise Infrastructure Support Services
The client is a large American fashion house and household name with multiple stores and global offices across US and China, and a headquarters in New York City. The client was vulnerable to malware and ransomware assaults because they had no comprehensive approach to changing IT management requirements, or a threat prevent program.
They were also faced with a number of operational issues resulting from their outdated IT systems that affected their associates experience and productivity. The overall objective was:
To provide fully managed desktop, server support, and related infrastructure services via a properly staffed help desk and critical technology tools such as a ticketing system, remote management application, and self-service portal.
Our best practices approach to Infrastructure Management was well received by the customer, who appreciated our proactive assistance and updates as well as improving their cybersecurity to prevent ransomware threats.
Following were some of the key contributions made by the Korcomptenz IT Managed Services team.
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