KORCOMPTENZ is equipped to take all varieties of Level 1, Level 2, and Level 3 support services for customers. We have various models that allow our customers to mix and match the support levels to determine the optimal configuration for their needs. These services extend across connectivity, operating systems, breakdown of hardware or even handling third-party support providers.
KORCOMPTENZ Managed IT Services Team can help guide you towards deploying the next-generation technology solutions available today, including advanced cloud solutions, machine learning, and artificial intelligence. Our clients include organizations that are early adopters, trying out new technology as soon as it’s released, and others that are more cautious about implementing any new technologies. Regardless of which end of the spectrum you fall, we keep you abreast with the latest trends and look for the most cost effective, productive enhancing technologies. Our team is constantly trained and certified in the latest technologies so as to make sure our customers are provided with the best in the industry.
High performing software needs to be managed, maintained and reported to provide the maximum return on investment, prevent potential security and ultimately reduce total cost of ownership.
KORCOMPTENZ as your Managed IT Service Provider can help by offering a wide variety of around the clock management and support engagements for websites, online applications, and software installations. Our flexible models are designed to lower your total cost of ownership and maximize your return on investment, including options for dedicated resources, allocated hours, or as needed support based on the unique needs of your program and organization. All of our models also include virtual CIO advisory services to keep customers informed of the latest technological advances that suit their growing and changing business needs, and to help plan their IT investments sensibly.
We know technology doesn’t stand still, so neither do we. Our objective is to remain on top of the cutting-edge technology that doesn’t compromise our customer’s infrastructure security and the speed of their growth.