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How will automation in business benefit me and my company?
#FocusOnBestPractices
Manoj Bonam
Chief Technology Officer
August 21, 2019
These days it seems like a lot of people are talking about the benefits of automation in business — specifically, business process automation, where technology takes over repetitive tasks that would otherwise require human effort. In principle, it makes sense to you: Computers can do things faster and more accurately than humans.
These are all valid What’s it going to cost? How much is it going to help? Will I truly see a return on investment in the business, or will I end up paying for something that only has
These are all valid questions, and it’s good to be skeptical. After all, what is business process automation really, and when does it make sense to use it? The truth is that automation may not be right for every process, and time spent failing to automate a process is time and money wasted. At the same time, the benefits of automation are hard to ignore—pursuing it brings several clear, indisputable advantages such as:
- Improved accuracy: Computers simply don’t make mistakes when performing repetitive tasks and you can virtually eliminate transcription errors, typos, and related data integrity problems.
- Maximum performance: It is one of the best automation benefits you can ever experience. Computers are fast and robotic process automation software performs tasks many times faster than a human, flipping through screens and copying data so fast you can barely see it.
- Effortless compliance: Computers also track every keystroke and never forget, enabling you to know exactly what is happening all the time, and, if an issue does occur, exactly when, where, and how it happened.
- Lower costs: Computers are much affordable over time than using valuable human resources to perform mechanical tasks, especially as the number of tasks increases with your company’s growth. You can increase capacity and economies of scale within your organization while lowering your per-task cost.
- Happier employees: It might sound counterintuitive in a world where we worry about computers taking over our jobs, but the truth is that people don’t like repetitive, tedious tasks. They prefer to spend their time on critical thinking and problem-solving, automation in business frees them up to do exactly that.
What about return on investment? We mentioned that up front, but it didn’t make the list of automation benefit. That’s only because we want to be honest and transparent: The return on investment you realize will vary based on which tasks you automate, how much you’re paying your employees for these tasks, and the volume of these tasks.
The industry has a whole report of approximately 300 percent return on investment in the first year, but we want to make sure we get it right. That’s why our business process automation programs begin with an analysis of what the tasks are costing you now and exactly what benefit you will receive once they’re automated.
Korcomptenz strives to be a proven partner that can help in business process automation. We’ve got a strategic approach that’s right for you. One that will maximize your return on investment and free up valuable resources for more critical thinking and problem-solving tasks, improving customer service and growing your revenue.
