Case Study: Healthcare

Orthopedic Cloud-based application for better patient experience and care

Korcomptenz combined UX, AI, and clinical accuracy in one scalable solution.
Healthcare Orthopedic

HQ

United States

Solution

Custom Application Development

Industry

Healthcare

Tech Stack

Microsoft Azure

About the Client

A leading U.S. healthcare provider offering comprehensive orthopedic, joint, and spine care through both surgical and non-surgical treatments. Their multidisciplinary approach focuses on restoring mobility, reducing pain, and enhancing quality of life through advanced medical techniques and patient-centered rehabilitation programs.

The Challenges

  • Outdated survey systemlacked scalability and modern security compliance
  • No admin console to manage or verify survey data before Data Warehouse integration
  • Continued use of Salesforce Classic limited flexibility and functionality
  • Every survey or text update required developer intervention
  • Data reporting, cleanup, and extraction were dependent on custom development
  • Legacy codebase and outdated database posed significant security risks
  • Locally hosted infrastructure required ongoing maintenance and was difficult to scale
  • Organizational hesitation around cloud adoption due to security concerns demanded a compliant hybrid approach

The Solutions

  • Developed a modern, cloud-based survey application with robust admin console for survey management
  • Conducted detailed analysis of required survey types and data cleansing processes
  • Built agile, phased development cycle to deploy backend, survey logic, and user access in stages
  • Enabled expert validation of medically accurate surveys before integrating ETL and data extraction
  • Integrated with Azure Directory SSO for secure, streamlined user and patient access management
  • Implemented a hybrid hosting model: front end on Azure, SQL database retained in-house for compliance
  • Ensured the platform supported standardized and validated medical survey types for accurate insights

The Benefits

  • Launched successfully after comprehensive User Acceptance Testing
  • Delivered an intuitive survey experience for patients with improved design and validation
  • Empowered administrators with enhanced data control and streamlined workflows
  • Eliminated reliance on manual data editing and extraction via a robust admin console
  • Reduced burden on IT through automation and simplified maintenance
  • Improved application performance and stability with Azure cloud hosting
  • Lowered infrastructure costs by eliminating dependency on legacy, on-premise systems

HQ

United States

Service

Custom Application Development

Industry

Healthcare

Technology

Microsoft Azure

What the Client Said

“Korcomptenz delivered exactly what we needed—a secure, scalable, and user-friendly survey platform. Their strategic approach modernized our infrastructure, empowered our staff, and enhanced the patient experience. What once required developer intervention is now fully manageable by our team. A truly transformative solution.”

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