Orthopedic Cloud-based application for better patient experience and care

A leading U.S. healthcare provider offering comprehensive orthopedic, joint, and spine care through both surgical and non-surgical treatments. Their multidisciplinary approach focuses on restoring mobility, reducing pain, and enhancing quality of life through advanced medical techniques and patient-centered rehabilitation programs.

• Outdated survey system lacked scalability and modern security compliance.
• No admin console to manage or verify survey data before Data Warehouse integration.
• Continued use of Salesforce Classic limited flexibility and functionality.
• Every survey or text update required developer intervention.
• Data reporting, cleanup, and extraction were dependent on custom development.
• Legacy codebase and outdated database posed significant security risks.
• Locally hosted infrastructure required ongoing maintenance and was difficult to scale.
• Organizational hesitation around cloud adoption due to security concerns demanded a compliant hybrid approach.

• Developed a modern, cloud-based survey application with robust admin console for survey management.
• Conducted detailed analysis of required survey types and data cleansing processes.
• Built agile, phased development cycle to deploy backend, survey logic, and user access in stages.
• Enabled expert validation of medically accurate surveys before integrating ETL and data extraction.
• Integrated with Azure Directory SSO for secure, streamlined user and patient access management.
• Implemented a hybrid hosting model: front end on Azure, SQL database retained in-house for compliance.
• Ensured the platform supported standardized and validated medical survey types for accurate insights.

• Launched successfully after comprehensive User Acceptance Testing.
• Delivered an intuitive survey experience for patients with improved design and validation.
• Empowered administrators with enhanced data control and streamlined workflows.
• Eliminated reliance on manual data editing and extraction via a robust admin console.
• Reduced burden on IT through automation and simplified maintenance.
• Improved application performance and stability with Azure cloud hosting.
• Lowered infrastructure costs by eliminating dependency on legacy, on-premise systems.