About the Client
Our client is a North America–based manufacturer and distributor of advanced foam materials, supporting industries such as automotive, packaging, healthcare, and construction. Established in the late 2000s, the company has grown to multiple locations across the U.S., Canada, and Mexico, ensuring fast delivery and strong regional support. With a focus on innovation and customer service, they offer one of the broadest portfolios of foam products in the market, along with rapid turnaround times to meet evolving customer needs.
The Challenges
- Limited Process Coverage: Existing systems failed to encompass all operational processes, leading to inefficiencies.
- Manual Operations: Heavy reliance on manual tasks increased the risk of errors and slowed down workflows.
- ERP Misalignment: The current ERP system was not integrated with the parent company's, causing data silos and operational disconnects.
- Legacy systems struggled to support accurate data migration and a phased, multi-location rollout across multiple operations.
- High Operational Costs: Inefficiencies and redundant processes contributed to elevated operational expenses.
- Cumbersome Financial Reporting: Manual financial reporting was time-consuming and error-prone, hindering timely decision-making and strategic planning.
The Solutions
- Comprehensive Risk Management Plan: Developed a detailed strategy to proactively identify and address potential project issues, ensuring a smooth implementation process.
- Successful Data Migration and Phased Go-Live: Seamless data migration enabled a phased, multi-location rollout across the U.S., Mexico, and China, ensuring operational continuity, minimized disruptions, and controlled transformation.
- In-Depth User Training: Conducted extensive training sessions to ensure users were proficient with the new Microsoft Dynamics 365 F&SCM system, facilitating seamless adoption.
The Benefits
- Significant Cost Savings: Achieved $250,000 in savings by eliminating ERP renewal expenses.
- Enhanced Operational Efficiency: Digitization of manual processes streamlined planning, approvals, and financial consolidation.
- Improved Data Accuracy: Automation reduced errors, leading to more reliable data for decision-making.
- Standardized Multi-Location Operations: A phased, multi-location rollout ensured consistent processes, unified data visibility, and seamless coordination across the U.S., Mexico, and China.
- Accelerated Decision-Making: Real-time insights facilitated quicker strategic planning and responsiveness.
- Scalable Growth Platform: The new ERP system positioned the company for future expansion and adaptability.

