Case Study: Manufacturing
Turning Chaos into a 70% Faster Response
Enterprise Manufacturer Levels Up Cyber Defense
Narrative format
A 2,500-employee manufacturer was managing weekly phishing attempts and regulatory pressure with a fragmented toolset across cloud and on-prem. We centralized telemetry in Microsoft Sentinel, layered Darktrace for behavioral analytics, enforced MFA/Conditional Access via Azure AD, and automated response with ServiceNow SecOps. Qualys drove patch SLAs and visibility. Within 90 days, incident response time decreased 70%, 100% of critical users adopted MFA, patch compliance reached 90% in 30 days, 60% of phishing attempts were handled automatically, and real-time compliance dashboards streamlined audits.
The Challenges
- Phishing and ransomware exposure
- No centralized visibility; siloed cloud/on-prem monitoring
- Inconsistent incident response playbooks
- Compliance gaps and audit fatigue
- Shadow IT and unpatched assets
The Solutions
Tech Stack:
- SIEM: Microsoft Sentinel
- EDR: CrowdStrike Falcon
- NDR/TDR: Darktrace, Microsoft Defender for Cloud
- Vulnerability Management: Qualys
- Perimeter: Fortinet + Snort
- Identity: Azure AD + MFA + Conditional Access
- SOAR: ServiceNow SecOps
- GRC: ServiceNow GRC
Implementation Highlights:
- Ingested 50+ data sources into Sentinel for single-pane visibility
- Darktrace baselined behavior; tuned detections to cut noise
- ServiceNow SOAR playbooks automated phishing and malware containment
- Weekly Qualys scans with auto-ticketing to owners; patch SLAs enforced
- Live compliance dashboard in ServiceNow for audit-ready reporting
Outcomes (90 Days)
- ↓ 70% Incident response time: faster containment and recovery
- 100% MFA on critical users: reduced unauthorized access
- 90% patch compliance in 30 days: minimized exploitable risk
- Real-time compliance view: audits simplified, evidence on demand
- 60% zero-touch phishing handling via automation
Objectives
- Stand up a unified SOC
- Real-time threat detection and response
- Automate phishing/malware workflows
- Close vulnerabilities faster
- Continuous compliance reporting