Case Study: Healthcare
Simplifying Complex Diagnosis in Oral Health Care
Korcomptenz combined UX, AI, and clinical accuracy in one scalable solution.
About the Client
Our client is a U.S.-based specialty pharmaceutical company focused on advancing oral health through science-driven solutions. The organization offers a portfolio of therapeutic and regenerative products while collaborating with dental professionals to improve patient outcomes and promote education across the oral healthcare landscape.
The Challenges
- Diagnosing periodontal disease early is challenging due to its complexity and overlooked lifestyle factors
- No unified tool existed to guide patients and clinicians through AAP-compliant diagnosis and treatment
- Dental professionals and hygienists often relied on memory or fragmented EMR data for risk assessment
- Manual completion of the complex periodontal risk algorithm increased chances of errors
- Patients struggled to understand diagnoses and treatment options without interactive, educational tools
- The client needed a free mobile app to improve engagement and awareness, supported by their sales team
The Solutions
- Built a secure, cross-platform app using React Native and a medically validated algorithm
- Partnered with dental and legal experts to ensure diagnostic accuracy and data privacy
- Applied agile development with iterative UX reviews and user acceptance testing
- Rolled out in phases: tablet pilot, web app, and mobile version
- Developed a custom console for content, user, and reporting management
- Enabled patient education and treatment acceptance through personalized risk scores and insights
The Benefits
- Successfully used thousands of times to support improved patient care
- Enables collaborative, engaging treatment between dentists, hygienists, and patients
- Ensures accurate diagnosis and personalized risk profiling through a proprietary algorithm
- Single codebase and integrated CMS simplify upgrades, scalability, and ongoing maintenance
What the Client Said
“Korcomptenz helped us turn a complex clinical challenge into a powerful digital solution. The app has transformed how we engage patients and deliver risk-based care—accurate, scalable, and trusted by dental professionals across the country.”