Case Study: Non-Profit

Empowering a seafood supplier with D365 Business Central–Driven Automation

Our experts transformed manual claims and pricing hurdles into a seamless, data-driven engine that empowered the client with real-time insights and scalable growth.

Solution

Industry

Non-Profit

Tech Stack

Microsoft Dynamics 365 Business Central, Finance & Warehouse Management, Purchase & Sales

HQ

United States

Solution

ERP migration

Industry

Non-Profit

Tech Stack

Microsoft Dynamics 365 Business Central, Finance & Warehouse Management, Purchase & Sales

About the Client

The client is a Miami-headquartered sustainable seafood supplier that combines decades of experience with eco-conscious practices. The company partners with vetted fisheries across key regions, including the Atlantic, Pacific, and Mediterranean—providing access to a diverse portfolio of wild-caught and responsibly farmed products.

The Challenges

  • Outdated Dynamics NAV 2009 unable to meet growing business needs
  • Manual, error-prone claims process lacking automated workflows and audit trails
  • Absence of dynamic pricing mechanism for daily and weekly updates
  • Limited visibility into imported purchases hindering cost and quality oversight
  • No quality benchmarking to compare expected vs. actual product grades

The Solutions

  • Migrated to Microsoft Dynamics 365 Business Central for enhanced scalability
  • Developed a custom claim-management workflow to streamline return processing
  • Implemented approval workflows with AI-driven audit trails and enterprise-level security
  • Built automated daily price population and weekly pricing calculation features
  • Established vendor- and item-level quality benchmarks for real-time monitoring

The Results

  • Achieved significant operational efficiency with faster claim processing and reduced manual effort
  • Optimized ERP licensing costs and deployed a scalable, high-performance platform
  • Eliminated pricing errors and accelerated order throughput through automation
  • Enhanced supply chain visibility with real-time tracking of imports and quality metrics
  • Strengthened data governance and compliance via comprehensive audit trails.

Location

United States

Solution

ERP migration

Industry

Non-Profit

Technology

Microsoft Dynamics 365 Business Central, Finance & Warehouse Management, Purchase & Sales

What the Client Said

“Korcomptenz didn’t just implement software, they understood our seafood business. Their team built the logic we needed for multi-level pricing and customer-specific deals. After customizing Dynamics 365 with Korcomptenz, we’ve cut turnaround time by over 40% and reduced manual errors.”

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