Microsoft Dynamics 365 Managed Services

Optimize Your Dynamics 365 ERP Investment: Comprehensive Microsoft Dynamics 365 Support

Trouble with Your ERP Implementation? Microsoft Dynamics 365 Managed Services Can Help Rescue Your Project

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Korcomptenz, a trusted Microsoft Dynamics partner, offers a range of Managed Dynamics 365 Support Services. We adhere to industry-standard SLAs and response times to optimize your Microsoft Dynamics 365 platform.

From Microsoft 365 managed services to support, custom development to project management, and training to maintenance, we handle it all. Our support services ensure optimal and efficient operation of your Microsoft Dynamics system, regardless of the product suite or version. Apart from systems administration, we offer expertise in both technical and functional aspects of Microsoft Dynamics. Additionally, we specialize in implementing both Dynamics ERP and CRM solutions.

Choose from our Managed Dynamics 365 ERP and CRM Plan – Silver, Gold, or Platinum based on your business needs. Benefit from high availability, flexibility, and transparency. Extend our plans with additional options as your business needs evolve.

Discover the Benefits of Partnering with Korcomptenz

Benefits of Partnering with Korcomptenz
We offer extensive Microsoft Dynamics 365 Managed Services to maximize your organization’s investment in Microsoft technology. Our skilled and dedicated team is proficient in diagnosing, evaluating, and enhancing your Microsoft Dynamics 365 ERP solution. 

Our Microsoft Dynamics 365 ERP Support Services encompass:

  • System upgrades
  • Custom improvements
  • System maintenance
  • Problem resolution
  • Custom Improvement to suite your changing business needs
  • System upgrades, Maintenance, Code Management, User Security and Compliance
  • System performance and optimization
  • External Integrations (legacy and modern apps) and EDI

As your partner for Microsoft Dynamics 365 Support Services, Korcomptenz manages all your Dynamics support needs from start to finish. Whether you require rescue and implementation assistance, upgrade, support, integration assistance, or guidance with new features, we offer comprehensive solutions. Our seasoned Microsoft Dynamics 365 ERP experts provide tailored support whenever you need it.

Our Role as Your Microsoft Dynamics 365 Managed Services Partner

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We specialize in optimizing technology investments and delivering essential support for business success. With us by your side, you can be confident that your Dynamics platform is operating at its best. Here’s how:

Expert team offering tailored support services

Industry-standard SLAs and response times

Smooth UI/UX resolution process

Proactive security issue detection and resolution

Single point of contact for Dynamics platform support

Focus on your business growth, while we handle tech operations

Optimize Your ERP Implementation: Leverage Microsoft Dynamics 365 Managed Services and Industry Best Practices

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Optimize your Microsoft Dynamics 365 solutions with these tips for selecting ERP Managed Services:

Specify your requirements

Clearly outline what you need from your MSP.

Unify the team

Ensure everyone is aligned for a smooth MSP journey

Select the Perfect Partner

Choose an MSP with the expertise that matches your requirements.

Focus on Excellence

Don't compromise quality for cost in your MSP selection.

Grow Hand in Hand

Partner with an MSP capable of scaling alongside your business.

Our Offerings as a Dynamics 365 Managed Services Provider

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As your partner, we assist you in fully leveraging the advantages of your selected Microsoft Dynamics solutions, covering:

Businesses choose us for Dynamics 365 Managed Support because of our expertise in tailoring solutions to their specific requirements. We develop comprehensive business solutions to fuel organizational growth and success.

Our Range of Support Plans with Microsoft 365 Managed Services

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This plan encompasses comprehensive management of your Microsoft Dynamics 365 ERP ecosystem and associated technologies, including but not limited to Power Apps, Power BI, as well as SQL Server.

Service Silver Gold Platinum
Helpdesk Access
Yes
Yes
Yes
Release Management and Code Review
2/Month
4/Month
Unlimited
LCS, DevOps & Code Management
Yes
Yes
Yes
Management Reporter
Yes
Yes
Yes
User Management and Administration
Yes
Yes
Yes
Application Updates (Cloud only)*****
Yes
Yes
Yes
Advisory Hours (Solution Architect)
Add-on
Yes
Yes
Security Review
Yearly
Yearly
Yearly
Unused Hours Carry Over***
No
Yes
Yes
Account Manager****
Shared
Yes
Yes
D365 On-Premises Instance Support
Add-on
Yes
Yes
Helpdesk Admin Access
Add-on*
Yes (1 User)
Yes (1 User)
Enhancements (up to 40 hours)**
Add-on
Add-on
Yes
Power BI Support (up to 40 hours)**
Add-on
Add-on
Yes
Power Platform Support (up to 40 hours)**
Add-On
Add-On
Yes

Note:-

*Admin user access is available for purchase at an additional cost. 

** Enhancements, Power BI Developments, and Power Platform initiatives in Silver & Gold tiers are treated as separate projects (Change Requests) and cannot be included in the support package. 

*** The Platinum Package allows for the carryover of unused hours to the following month, which must be utilized within 2 quarters. The Gold Package permits the carryover of unused hours to the next month, to be consumed within a quarter. 

**** Dedicated Account Manager service is exclusive to Gold & Platinum packages.

***** On-premise instance support is provided solely in Gold and Platinum packages. 

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