Case Study: Retail
How a fashion retailer overcame support gaps, costly customizations, and unmet needs.
Expert ERP support services to efficiently manage production and operations.
About the Client
Our client is a global leader in manufacturing, design, and delivery of trend-forward merchandise, known for excellence in customer service
The Challenges
- Navigating rapid shifts in global market demands and consumer trends.
- Maintaining operational efficiency across manufacturing, design, and delivery at scale.
- Meeting high expectations for customer service and performance across global retail partnerships.
- Adapting to increased pressure for speed, agility, and trend responsiveness in a competitive landscape.
The Solutions
- Conducted a thorough assessment of the client’s systems and business requirements.
- Delivered comprehensive Microsoft Dynamics AX support to streamline production and operations.
- Provided network and Windows administration support for smoother technical management.
- Implemented backup and disaster recovery monitoring to address service disruptions and prevent data loss.
The Benefits
- Stabilized and optimized the Microsoft Dynamics AX environment.
- Reduced total cost of ownership through improved system performance and support.
- Enhanced operational efficiency across key business functions.
- Ensured reliable, ongoing support for long-term AX sustainability.
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