Transform Sales & Service Operations with Agentforce

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Why Choose Agentforce?

Designed to operate autonomously, an Agentforce agent delivers constant, specialized support to employees or customers, using its business knowledge to carry out tasks aligned with its specific role.

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Role

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Data

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Actions

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Guardrails

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Channels

Overview of Agentforce Capabilities

Multi-channel Engagement

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AI-Powered Case Routing

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Real-Time Sentiment Analysis

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Automated Workflows

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Dynamic Knowledge Base

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Dynamics NAV Support

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Scalability & Flexibility

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How Does Agentforce Deliver Value to Our Clients?

Solving Key Client Pain Points

Overcoming inefficient case resolution processes, Breaking down fragmented customer data across channels, Reducing the high cost of customer support operations

Client Value Proposition

Accelerating issue resolution for improved customer satisfaction, Enhancing agent productivity with AI-powered workflows, Offering a scalable solution that adapts as your business grows

Client Value Proposition

Accelerating issue resolution for improved customer satisfaction, Enhancing agent productivity with AI-powered workflows, Offering a scalable solution that adapts as your business grows

Perfectly Aligned with Your Business Needs

Designed to enhance operational efficiency, Supports a customer-first strategy, Legacy applications and local server configurations are costing you time and money on an ongoing basis

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Built to Integrate with Salesforce Tools

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Sales Cloud Alignment

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Service Cloud Integration

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Marketing Cloud Synergy

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Tableau Integration

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Einstein AI

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MuleSoft

How Does Agentforce Deliver Value to Our Clients?

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Native Salesforce Integration

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AI and Predictive Insights

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Scalability

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Customization

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Future-Ready

Agentforce: Pre-Built Capabilities, Streamlined Operations

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Agentforce Service Agent

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Agentforce SDR

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Agentforce Sales Coach

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Agentforce Personal Shopper

drive

Expert-led Transformation. Impact-led Growth

Looking to Explore Salesforce Agentforce?