Solving Disruptions, Rebuilding Loyalty in Global Fashion Retail

Our client is a prominent retail and fashion accessory enterprise with a global presence of over 100 stores.

• System Performance Issues: The client experienced significant system slowdowns, affecting overall operational efficiency.
• Distribution Center Inefficiencies: Operational disruptions in distribution centers led to delays and reduced productivity.
• Complex MRP Runtime Problems: The Material Requirements Planning (MRP) processes were time-consuming and complex, hindering timely decision-making.
• Legacy System Integration Challenges: Aligning outdated legacy systems with Microsoft Dynamics 365 (D365) posed significant integration hurdles.
• Production Scheduling Difficulties: Enhancing and streamlining production scheduling processes was a critical obstacle.
• Operational Disruptions Impacting Customer Satisfaction: The cumulative effect of these challenges led to disrupted operations, adversely affecting customer satisfaction and necessitating expert intervention.

• Deployment of Specialized Dynamics 365 F&SCM Team: Korcomptenz assembled an experienced team specializing in Microsoft Dynamics 365 Finance and Supply Chain Management for the fashion and retail sector, utilizing a right-shoring approach and leveraging over two decades of expertise as a Microsoft Solutions Partner.
• Enhanced ERP Support and Maintenance: System performance was significantly improved through robust ERP support, maintenance strategies, and effective indexing techniques.
• Advanced Warehouse Management Implementation: Leveraged Advanced Warehouse Management features to optimize replenishment processes and refine location directives, enhancing overall warehouse efficiency.
• MES and D365 Synchronization: Integrated Manufacturing Execution Systems (MES) with Dynamics 365, eliminating manual data entries and improving inventory accuracy.

• Comprehensive Functional and Technical Expertise: Provided specialized support across Finance, Trade & Logistics, and Advanced Warehouse Management modules.
• Enhanced AX System Performance: Improved system efficiency through proactive maintenance, effective indexing, and strategic server reallocation.
• Advanced Inventory Management: Implemented minimum/maximum replenishment strategies and optimized location directives to streamline inventory control and shipping operations.
• MRP Runtime Optimization: Achieved a 400% reduction in Material Requirements Planning (MRP) runtime, facilitating more efficient production planning.
• Streamlined Production Scheduling: Improved production scheduling processes, resulting in a 150% reduction in import times and enhanced operational efficiency.