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Webinar: Microsoft Dynamics 365 Vs Salesforce CRM – Choose wisely between the two Leading Platforms
Modern CRM platforms offer much more than sales, service, and marketing. Learn how to choose and build upon your ecosystem wisely in a rapidly changing market.
Webinar Summary
Choosing the right CRM today is about much more than sales, service, and marketing modules—it’s about selecting the ecosystem that will power your business for years to come. In this webinar, Korcomptenz compares Microsoft Dynamics 365 CE and Salesforce CRM across core capabilities, pricing, total cost of ownership, and next-generation features like AI, analytics, automation, and low-code tools. You’ll see how each platform approaches Einstein vs AI Builder, automation and chatbots, and data-driven insights, along with what really makes a “modern” CRM modern. The session also addresses deployment timelines, migration considerations, and how to future-proof your investment. If you’re evaluating or expanding your CRM landscape, this webinar gives you the strategic lens you need to choose wisely—now and in the future.
Key Takeaways
- Understand what defines a truly “modern” CRM
- Compare core capabilities of Dynamics 365 CE vs Salesforce CRM
- Evaluate pros, cons, pricing, and cost of ownership for each platform
- Learn how each ecosystem handles AI, automation, chatbots, and analytics
- See how low-code tools impact customization, extension, and maintenance
- Get practical guidance on deployment timelines and migration complexity
- Learn what to consider when choosing an analytics platform to pair with your CRM