.png&w=1920&q=75){kind=small}
Experience the AI enabled Omnichannel platform with Microsoft Dynamics 365 Commerce
Microsoft’s unified omnichannel platform, powered by Microsoft Dynamics eCommerce solution, delivers a best-in-class shopping experience with a strong emphasis on digital commerce and contactless shopping.
Webinar Summary
Retail has rapidly shifted toward digital-first, contactless, and highly personalized shopping—and Microsoft Dynamics 365 Commerce is built to meet that demand. In this webinar, you’ll explore how Microsoft’s unified, AI-enabled omnichannel platform brings together eCommerce, POS, call center, order management, and back-office operations into a single integrated solution. The session walks through the evolution of retail, the impact of COVID, and the commerce experiences modern customers now expect. You’ll see a live demo of Dynamics 365 Commerce in action and learn how AI-driven recommendations, unified data, and seamless journeys help retailers deliver best-in-class experiences across every channel. Korcomptenz, as a Microsoft implementation partner, also shares practical guidance on deployment, integration, licensing, and how to optimize your Microsoft Dynamics eCommerce solution for long-term growth.
Key Takeaways
- Understand how retail and customer expectations have evolved
- See how Dynamics 365 Commerce unifies eCommerce, POS, call center, and back office
- Learn how AI-driven personalization powers modern omnichannel experiences
- Explore omnichannel order management and contactless shopping scenarios
- Watch an integrated Dynamics 365 Commerce demo across key touchpoints
- Get answers on integration with non-Microsoft ERPs and other platforms
- Learn about deployment options, timelines, and licensing considerations
- Discover how Korcomptenz helps implement and optimize Dynamics 365 Commerce