Case Study: Retail

How a fashion retailer overcame support gaps, costly customizations, and unmet needs.

Expert ERP support services to efficiently manage production and operations.

Tech Stack

Microsoft Dynamics 365

HQ

United States

Solution

Enterprise Applications

Tech Stack

Microsoft Dynamics 365

About the Client

Our client is a global leader in manufacturing, design, and delivery of trend-forward merchandise, known for excellence in customer service

The Challenges

  • Navigating rapid shifts in global market demands and consumer trends.
  • Maintaining operational efficiency across manufacturing, design, and delivery at scale.
  • Meeting high expectations for customer service and performance across global retail partnerships.
  • Adapting to increased pressure for speed, agility, and trend responsiveness in a competitive landscape.

The Solutions

  • Conducted a thorough assessment of the client’s systems and business requirements.
  • Delivered comprehensive Microsoft Dynamics AX support to streamline production and operations.
  • Provided network and Windows administration support for smoother technical management.
  • Implemented backup and disaster recovery monitoring to address service disruptions and prevent data loss.

The Benefits

  • Stabilized and optimized the Microsoft Dynamics AX environment.
  • Reduced total cost of ownership through improved system performance and support.
  • Enhanced operational efficiency across key business functions.
  • Ensured reliable, ongoing support for long-term AX sustainability.

HQ

United States

Service

Enterprise Applications

Technology

Microsoft Dynamics 365

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