Unifying ERP to Power Global Supply Chain & Finance

Our client is a global leader in photonics, designing and manufacturing advanced optical and imaging technologies for research, life sciences, and industrial applications. With a presence in over 20 countries, our client empowers innovation at the cutting edge of light-based science.

• Gaps in manufacturing and supply chain processes.
• Complex warehouse operations.
• Integration challenges with major carriers such as FedEx and UPS.
• Unresolved finance and integration issues.
• Poor system performance.
• Struggle with establishing a multi-country, multi-entity, and multi-business model.

• Comprehensive ERP Transition: Upgraded from basic support to a full Microsoft Dynamics 365 F&SCM ERP, encompassing process analysis, pain point identification, and optimization across supply chain, finance, manufacturing, warehousing, and carrier integrations, culminating in a successful go-live.
• Tailored Customizations and Collaboration: Provided bespoke recommendations and custom code solutions, collaborated closely with the client's team, addressed performance issues with Independent Software Vendor (ISV) partners, and ensured smooth transition with on-site support during the go-live phase.
• Unified Platform Implementation: Deployed a customized Microsoft Dynamics 365 F&SCM ERP solution that optimized warehousing, manufacturing, and finance operations, achieved seamless business process integration, and established a unified platform leveraging emerging technologies to address key business challenges.

• Streamlined Integration Management: Provided comprehensive support for integration processes, ensuring seamless connectivity across systems.
• Efficient DevOps and ADO Management: Implemented effective sprint planning and deliverable coordination, enhancing project execution and alignment.
• Supply Chain Optimization: Resolved numerous bugs in supply chain modules, focusing on distribution and carrier integration to improve operational efficiency.
• Enhanced Production Code: Optimized production code within the supply chain, leading to improved system performance and reliability.
• Automation for Peak Performance: Automated key areas of the system, resulting in increased efficiency and reduced manual intervention.