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About the Client
Our client is a multi-award-winning promotional products supplier with over 75 years of experience. They specialize in premium branded merchandise, offering rapid customization through services like ZipShip same-day printing and sustainable options via their Green Gallery collection. Their commitment to innovation, speed, and sustainability helps businesses create impactful brand connections.
The Challenges
- Limited capability to view critical data across the Sales Order to Production Order release process.
- Difficulty reviewing and verifying key data at each stage.
- Fragmented visibility into order details, inventory, and production status.
- Lack of integrated review tools for seamless data tracking.
The Solutions
- Built an in-NAV Product Configurator add-on for Dynamics 365 NAV 2016, enabling print option configuration without external tools, reducing errors and speeding order processing.
- Launched a next-gen website featuring a robust CMS, full product catalogs, and an advanced customer portal.
- Integrated NAV and website via a custom .NET app to automate high-volume customer order processing.
- Delivered Microsoft Partner consulting for Azure deployment, Power Apps implementation, and Power BI reporting with advanced analytics.
The Benefits
- Simplified sales-to-production workflow with a unified Product Configurator.
- Enabled seamless handling of sales orders through factory execution in one system.
- Provided comprehensive visibility into data throughout the sales order to production order process.
- Improved accuracy and efficiency in order processing and production release.
- Enhanced user experience with a user-friendly interface for configuration and review.
