About the Client
Our client is a leading U.S. provider of trailer, chassis, and container leasing solutions. With 110,000+ units across 70+ locations, the clients deliver expert-led, flexible fleet services that drive ROI—backed by deep industry experience, national reach, and a commitment to customer-centric innovation.
The Challenges
- Inspection bottlenecks – paper-based checks and forms stalled gate-in / gate-out turnaround times.
- Error-prone data capture – manual key-ins introduced inventory and reporting inaccuracies.
- Zero real-time visibility – the team couldn’t track equipment status on the move, limiting decisions.
- Paper trail overload – physical documents slowed information flow across locations.
- Compounded inefficiency – together, these gaps eroded productivity and customer responsiveness.
The Solutions
A single mobile app now digitizes every inbound and outbound step—end to end. Drivers and staff authenticate securely, select and inspect trailers, capture customer signatures, and finalize gate-in/gate-out in minutes. Each transaction syncs to Microsoft Dynamics NAV, updates the customer portal in real time, and triggers automated email notifications to all stakeholders.
The Benefits
- Operational Competence – Digital gate-in / gate-out workflows slashed turnaround times and freed yard capacity.
- Data Precision – Auto-sync with Dynamics NAV eliminated double-keying, ensuring clean, audit-ready records for real-time equipment status update through the customer portal.
- Real-Time Visibility – A self-service portal and instant e-mails give customers live equipment status.
- Paperless Savings – Removing physical forms cut printing, storage, and retrieval costs while speeding audits.
- Scalable Operations – The same gate team now handles rising transaction volumes without extra headcount.
The Results
Faster turnarounds, fewer errors, airtight compliance, and complete operational visibility across the yard-to-ERP journey.


