Case Study: Non-profit

70% Faster Month-End Closings with a Unified Global ERP

A strategic ERP shift from QuickBooks to Dynamics 365 drove global efficiency.

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About the Client

With a mission to end hunger and boost sustainability, our client leads global agricultural research across 40+ countries. As a key CGIAR partner, they pioneer science-based solutions that empower farmers, improve crop resilience, and strengthen food security for communities around the world.

The Challenges

  • The organization’s headquarters had adopted Microsoft Dynamics 365 F&SCM, while the country offices relied on QuickBooks or manual tools, resulting in a fragmented financial ecosystem.
  • Country office expenses were manually extracted and re-entered at HQ, causing delays, errors, and duplicated effort in project costing.
  • Manual data transfers delayed month-end closing by a week, impacting reporting timelines and overall organizational responsiveness.
  • Lack of real-time expense tracking from country offices limited HQ’s project visibility, hindering budget control, reporting, and forecasting.
  • QuickBooks users lacked real-time, standardized reports, limiting local budget monitoring, vendor management, and performance tracking.
  • Duplicate data entry increased errors, compliance risks, and audit overhead.

The Solutions

  • D365 Rolled out Across Country Offices: Replaced QuickBooks with D365 F&SCM, enabling centralized operations, real-time data, and standardized global financial processes.
  • Automated Intercompany Accounting: Implemented intercompany framework in D365 for seamless monthly P&L transfers, ensuring auditability and zero local impact.
  • Faster Month-End Close: Automated workflows cut month-end closing from 5–7 days to just 1–2 business days.
  • Unified Reporting: Enabled real-time, standardized reporting for HQ and country offices using D365 tools and Power BI integration.
  • Centralized Data & Security: Standardized master data and enforced role-based security for consistent governance and compliance across all legal entities.

Key Benefits Achieved

  • ERP integration across all locations 
    The organization now operates a unified ERP on Microsoft Dynamics 365 Finance and Supply Chain Management, streamlining financial transactions, controls, and processes across all locations.
  • Elimination of Manual Data Entry and Reconciliation 
    Eliminating manual reposting freed finance teams, reduced errors, and improved data accuracy across country and HQ operations.
  • 70%+ Reduction in Month-End Close Time 
    Month-end closures now take 1–2 days, enabling faster reporting, timely budget insights, and quicker donor and management responses.
  • Real-Time Visibility into Global Project Costs 
    HQ gains real-time visibility into project costs, improving budget adherence, faster variance analysis, and donor confidence.
  • Strengthened Audit and Compliance Posture 
    Automation and traceable transactions have strengthened audit readiness and ensured compliance with internal controls and donor requirements.
  • Empowered Country Offices with Local Reporting and Control 
    Country offices access live reports aligned with HQ, enabling effective operations while ensuring compliance with global policies.
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Location

Global presence with regional centres in Asia, Africa, and Latin America. 

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Service

Enterprise Applications

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Industry

Non-profit

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Technology

Microsoft Dynamics 365 F&SCM

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What the Client Said

"Migrating to Dynamics 365 was a game-changer. We’ve cut month-end closes from a week to two days and finally have real-time visibility into our global finances." - Director of Finance and Supply Chain Management.