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Case Study: Manufacturing
AI Powered Customer Service Transformation with Dynamics 365
Global manufacturer unifies dealer, warranty, and support operations using Dynamics 365, Copilot, and AI driven workflows to improve service speed, visibility, and customer experience.
Location
USA
Industry
Manufacturing
Service
Dynamics 365 Customer Service Implementation; Copilot Enablement; IVR Integration; Service Workflow Automation
Technology
Microsoft Dynamics 365 Customer Service; Dynamics 365 Copilot; Power Platform; Power Pages; Integrated IVR; Chatbot