Empowering a seafood supplier with D365 Business Central–Driven Automation

The client is a Miami-headquartered sustainable seafood supplier that combines decades of experience with eco-conscious practices. The company partners with vetted fisheries across key regions, including the Atlantic, Pacific, and Mediterranean—providing access to a diverse portfolio of wild-caught and responsibly farmed products.

• Outdated Dynamics NAV 2009 unable to meet growing business needs
• Manual, error-prone claims process lacking automated workflows and audit trails
• Absence of dynamic pricing mechanism for daily and weekly updates
• Limited visibility into imported purchases hindering cost and quality oversight
• No quality benchmarking to compare expected vs. actual product grades

• Migrated to Microsoft Dynamics 365 Business Central for enhanced scalability
• Developed a custom claim-managementworkflow to streamline return processing
• Implemented approval workflows with AI-driven audit trails and enterprise-level security
• Built automated daily price population and weekly pricing calculation features
• Established vendor- and item-level quality benchmarks for real-time monitoring

• Achieved significant operational efficiency with faster claim processing and reduced manual effort
• Optimized ERP licensing costs and deployed a scalable, high-performance platform
• Eliminated pricing errors and accelerated order throughput through automation
• Enhanced supply chain visibility with real-time tracking of imports and quality metrics
• Strengthened data governance and compliance via comprehensive audit trails.