Enabling Your business with us as your Managed IT Service Provider
As your Managed IT Service Provider we can help by offering a wide variety of management and support engagements for your desktops, servers (Both on-premises and cloud), websites, online applications, and software installations. Our flexible models are designed to lower your total cost of ownership and maximize your return on investment, including options for dedicated resources, allocated hours, or as needed support based on the unique needs of your program and organization. All of our models also include virtual CIO advisory services to keep customers informed of the latest technological advances that suit their growing and changing business needs, and to help plan their IT investments sensibly.
Business Continuity with Safe, Secure + Reliable Back Up + Disaster Recovery Services
We tend to believe that either disaster won’t strike or our data is safely backed up—until our computer crashes or a severe weather incident wipes out a data center. Organizations that demand continuous uptime, also known as “high availability,” can utilize our managed services for business continuity to continue operations in the face of a disaster.
The definition of a disaster can vary widely from a single server failure to complete destruction of the physical work site due to fire, flood, theft or other misfortune. We can design a customized solution using best-in-class software that allows your business to continue some or all of its technology-centric operations while you tackle more pressing problems and return to normal.
KORCOMPTENZ services allow you to focus on running and growing your business while we make sure your data is always available, on the cloud or a private server depending on your unique needs. In addition to protecting your data, we can provide technical assistance, trouble shooting, change management, and regular reporting services. We also recommend the latest cloud software including Microsoft OneDrive.
Our support services include
Identifying
business-critical system that need Business Continuity and disaster Recovery
Configuring and Maintaining
servers and data for Business Continuity and disaster Recovery
Periodic Testing
of configuration with simulated local and regional disasters
Hosting + Cloud Services
Hosting critical applications on Azure Cloud, Acquia, or AWS (Amazon Web Services) by varied companies has become a trend. It is the easiest way to purchase and configure a cloud offering with minimal management expertise and a high return on investment, but experts in the field knows that the service offerings, price points, and configurations can vary substantially. If they aren’t configured properly, you can incur downtime or other interruptions.
KORCOMPTENZ hosting and cloud services begin with thoroughly understanding your unique needs including the type of applications you need to support from websites to corporate intranets to cloud applications, the availability and redundancy requirements, back ups, staging, etc, to develop an optimal strategy that is cost effective and easily manageable.
Virtualization (Hyper V, VMWare, Citrix)
Network Security + Audit
In today’s era of hackers and cyber-theft, technological development can be a risky endeavor, exposing you to information loss, data breaches, and threats to your reputation. Your local area network or LAN is the foundation of your IT infrastructure, connecting all of your computers and devices. Therefore, its initial design, implementation and regular upkeep are key to keeping your organization’s operating systems functional and secure.
KORCOMPTENZ strives to implement the latest IT security applications to safeguard your complete infrastructure and ensure your peace of mind, including the initial configuration and scheduled scans to ensure applicable systems are safe over time.
Our Cybersecurity / IT Security Services
Perimeter Defense – UTMs and Firewalls
Interior Defense – Antivirus and Access Controls
- Secure Network Design
- Desktop-Lockdowns
- OS and Active Directory Hardening
- Multifactor Authentication
Vulnerability Tests for your websites and other public facing hosted applications
Email + Supporting Applications
Email has become such an essential business tool that it’s difficult to imagine we survived without it, but—like everything else in the technology world—there have probably been many improvements and new features since you last reviewed your options. Check our Digital Workplace to know more.
Website Hosting and Integration
KORCOMPTENZ offers your organization access to a wide variety of fully managed hosting services including cloud and local options based on your specific business needs. Regardless of the option that is right for your business, we will monitor your site to ensure up-time and performance, maintain the servers operating system and supporting software for security and stability, and provide technical support when needed. We will also provide development and stage environments for testing and approval when new development is required. Please contact us for any specific information related to security, certifications, or sustainability.
Our Managed Service Provider Model
Build
Access Proven Processes and Technologies Develop a framework and roadmap for the future
Operate
Implement Infrastructure Manage Deleverables
Optimize
Upgrade Your Infrastructure Increase Responsiveness to Customers
Why Businesses Hesitate to Change from One Managed Service Partner to a New Managed Service Partner
There’s an old saying that the devil you know is better than the angel you don’t.
In the IT world, the assumption is that transitioning to a new provider will be a painful process that’s not worth the potential advantages, or that the new provider might not be as optimal as they say. We believe this is where a little due diligence can come into play: Ask for references for similar work and ensure that you have a single point of contact that can address all your needs.
The common fear of just a few dollars more.
Sure, the proposal looks good on paper and my business can afford it, but what about extra-billing and additional costs? This is also an area where references can be helpful, but if you look deeper you need to include the costs of underperforming infrastructure, downtime, and interruptions in service. Your IT provider should be able to offer you peace of mind, and that can be hard to monetize.
Latest Insights
Latest Insights
Security and Disaster Recovery (DR) and Its Importance to SMB
The increasingly essential security and DR your business needs As we increasingly rely on technology for success and growth, the importance of security also increases. With more ...
Choosing Between On Premise and Cloud Based Help Desk Support
On-premise vs Cloud Based Helpdesk Support With technology infiltrating every fragment of work, it has also become quite common to witness hiccups along the way. Newer software ...
Why do Enterprises hold back on their Cloud Strategy?
Enterprise Cloud Strategy Blocks 1. Worries about Cloud Security One of the most common worries for companies considering a cloud migration strategy is the fear of entrusting your company’s ...
Are you paying too much for the hardware and on-premises Infrastructure maintenance?
Cloud Hosting Solutions Made Affordable for SMBs Many SMB's tend to ignore implementing true disaster recovery for their mission critical servers and services hosted on-premise. This is also ...
Signs You’re Outgrowing Your Infrastructure
If these signs sound familiar, it might be time for an update Imagine yourself in your office. You're on the phone and your boss is riding you ...
Case studies
IT Infrastructure management for Non-Profits
Learn how KORCOMPTENZ provides complete infrastructure solutions to fully manage your IT services.
Case study on infrastructure support services for Small & Medium Enterprises
Learn how to minimize downtime with KORCOMPTENZ as your Managed IT service provider.
Case Study On Migration To Microsoft Office 365
Migrate unlimited mail boxes with no data limits. Learn more about our Office 365 solutions.