Case Study: Manufacturing

Accelerating pick-to-ship, predictive budgeting, and AI-driven warehouse insights.

Our expert teams embed barcode automation, speed user adoption, and turn AI-rich order data into compounding profit, quarter after quarter.

Solution

Industry

Manufacturing

Tech Stack

Microsoft Dynamics 365

HQ

United States

Solution

Enterprise Applications

Industry

Manufacturing

Tech Stack

Microsoft Dynamics 365

About the Client

The client pioneered the home-karaoke machine in the United States and now places its systems on the shelves of 25,000 + retail locations worldwide. Sustaining roughly 20 percent year-over-year growth, the client ensures that each new release unlocks lasting memories.

The Challenges

  • Existing Sage ERP could not support advanced warehousing, budgeting, demand forecasting, or HR processes.
  • Disparate systems hindered seamless logistics and financial control.
  • Limited visibility into warehouse operations, inventory flow, and shipping.
  • Lack of integration between warehouse and shipping systems, leading to delays and manual errors.
  • Inability to scale existing ERP to support future business expansion and global logistics.

The Solutions

  • Migrated to Microsoft Dynamics 365 Finance & Operations with modular deployment.
  • Deployed core modules: Finance, Bank & Cash Management, Procurement & Sourcing, Sales, Warehousing, HR, and Customer Engagement.
  • Automated warehouse workflows: inbound receiving, put-away, picking, packing, and shipping.
  • Developed ISV integration for real-time FedEx and UPS shipping rates, labels, and EDI processing.
  • Enabled end-to-end inventory tracking to reduce training time and operational costs.

The Results — Approximate Impact

Outcome Impact Estimate*
Centralized, streamlined warehouse & shipping processes ~35% faster end-to-end order cycle time
Operational-cost reduction via automation & tracking ≈ 22% decrease in fulfillment cost per order (≈ US $1.2 M saved annually)
Training timelines for new warehouse staff Cut from 5 days to 2 days (-60%)
Shipping accuracy & logistics control Mis-shipments down from 2.8% to 0.5% (-80%)
Demand-forecast accuracy +15 percentage-point improvement, freeing ≈ US $3 M working capital
Scalability Platform supports 3× current order volume without added headcount

HQ

United States

Service

Enterprise Applications

Industry

Manufacturing

Technology

Microsoft Dynamics 365

About the Client

“Korcomptenz treated the migration like a partnership, not a project. Their experts anticipated issues we didn’t even know we had and kept us 100 % on schedule.”

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