Simplifying Complex Diagnosis in Oral Health Care

Our client is a U.S.-based specialty pharmaceutical company focused on advancing oral health through science-driven solutions. The organization offers a portfolio of therapeutic and regenerative products while collaborating with dental professionals to improve patient outcomes and promote education across the oral healthcare landscape.

• Diagnosing periodontal disease early is challenging due to its complexity and overlooked lifestyle factors
• No unified tool existed to guide patients and clinicians through AAP-compliant diagnosis and treatment
• Dental professionals and hygienists often relied on memory or fragmented EMR data for risk assessment
• Manual completion of the complex periodontal risk algorithm increased chances of errors
• Patients struggled to understand diagnoses and treatment options without interactive, educational tools
• The client needed a free mobile app to improve engagement and awareness, supported by their sales team

• Built a secure, cross-platform app using React Native and a medically validated algorithm
• Partnered with dental and legal experts to ensure diagnostic accuracy and data privacy
• Applied agile development with iterative UX reviews and user acceptance testing
• Rolled out in phases: tablet pilot, web app, and mobile version
• Developed a custom console for content, user, and reporting management
• Enabled patient education and treatment acceptance through personalized risk scores and insights

• Successfully used thousands of times to support improved patient care
• Enables collaborative, engaging treatment between dentists, hygienists, and patients
• Ensures accurate diagnosis and personalized risk profiling through a proprietary algorithm
• Single codebase and integrated CMS simplify upgrades, scalability, and ongoing maintenance