Case Study: Retail

How a Retail Leader Improved MRP Run time by 400%

Expert-driven warehouse transformation with D365 F&SCM enhanced efficiency across 100+ stores.

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About the Client

Our client is in the Retail and Fashion business for accessories. With about 100+ stores in US and around the world, our client is quite an American success story. The client was already using Microsoft Dynamics 365 Finance and Supply Chain Management but was being exorbitantly charged for support. The overall scope of work included, resolving pending functional and technical issues, customization and development of reports, interfaces, conversions, extensions and forms, maintenance and support of infrastructure and Microsoft Dynamics 365 Finance and Supply Chain Management administration.

The Challenges

  • High support costs for Dynamics 365 Finance and Supply Chain Management.
  • Pending functional and technical issues requiring resolution
  • Need for customization and development of reports, interfaces, conversions, and extensions
  • Maintenance and administration of Dynamics 365 Finance & Supply Chain Management infrastructure
  • Requirement for improved warehouse management and operational efficiency

The Solutions

KORCOMPTENZ deployed an experienced and seasoned team supported by our time-tested tools and proven methodologies to implement the project from knowledge transition and bring it to a steady state.

  • Implementation of advanced warehouse management features
  • Enhanced inventory management enabling real-time stock visibility
  • Integration of automated tracking and optimized replenishment processes

The Benefits

  • Improved operational efficiency and reduced errors in warehouse management
  • Real-time inventory visibility for better demand responsiveness
  • Enhanced shipping performance and customer satisfaction
  • Significant cost savings through optimized warehouse processes
  • Ongoing support for Finance, Trade, Logistics, and Advanced Warehouse Management
  • Reduced MRP run time by 400%, optimizing system performance during working hours
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Head Quarters

United States

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Service

Enterprise Applications

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Industry

Retail

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Technology

Microsoft Dynamics 365

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