What if you could eliminate stock surprises and achieve complete inventory overnight?

The client is a boutique import company headquartered in Rockaway, New Jersey. They specialize in sourcing and curating best-in-class gourmet foods—from Italian olive oils, vinegars, and truffle products to premium cheeses and artisanal pastas.

• Manual warehouse tasks causing frequent stock-count mistakes and delayed order fulfillment.
• No live insight into inventory levels, leading to overstock of slow-moving items and unexpected stockouts.
• Inconsistent units of measure across locations, resulting in time-consuming conversions and data errors.
• Disconnected regional financial data, making consolidated reporting slow and error-prone.
• Labor-intensive receiving, picking, and shipping processes driving up costs and slowing throughput.

• Rolled out a unified cloud ERP platform to centralize all inventory and warehouse operations.
• Built a custom unit-of-measure system to ensure precise tracking and automatic conversions.
• Automated core workflows—receiving, picking, and shipping—via guided, configurable process steps.
• Enabled real-time stock monitoring with live dashboards and proactive low-stock alerts.
• Consolidated regional financial feeds into a single ledger for instant, organization-wide reporting.

• Elimination of manual errors. Orders are now processed correctly on the first pass.
• Real-time visibility mitigates holding costs by preventing excess inventory and stockouts.
• Standardized measures removed conversion mistakes, boosting order accuracy by 99%.
• Faster month-end close and clearer financial insights to support strategic planning.
• Automated operations freed up staff to focus on high-value tasks, improving overall efficiency.