The Engagement
Read this case study to discover how we transformed a leading fashion house's IT with managed desktop and server support, including a ticketing system and self-service portal. We reduced downtime, optimized costs, consolidated vendor management, and revitalized outdated systems, all while meeting stringent SLAs and compliance standards.
The Situation
The client struggled with an outdated ticketing system, lack of governance in license management, obsolete cybersecurity solutions, aging server and network infrastructure, and a lack of dedicated 24/7 support. Additionally, managing multiple vendors posed a significant challenge for them.
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Key Outcomes
Minimized
Downtime
Revamping Legacy
System
Save up to 20%
on Licensing
Round the Clock
Monitoring and Accessibility
Better Cybersecurity
Threat Management
Client Testimonial
Thanks to their managed infrastructure services, our downtime dropped, our systems run smoother, and we saved on costs—it's been a game changer for us!
Senior Director,
Information Technology
Information Technology
Free Infrastructure Managed Services Assessment
Is This Assessment Right for Your Organization?
This assessment is ideal for businesses of all sizes looking to enhance their IT infrastructure. Whether you’re a small business needing streamlined operations or a large enterprise seeking optimized performance and cost savings, this assessment will provide valuable insights and actionable recommendations.
Current Infrastructure Review
- Detailed analysis of your existing IT infrastructure
- Evaluation of current systems, applications, and support
Identifying Pain Points
- Discussion of challenges such as downtime, system performance, and cost issues
- Gathering input from key stakeholders
Solution Mapping
- Review of potential improvements and managed services options
- Alignment of solutions with your organization's needs
Expected Outcomes
- A comprehensive evaluation of your current IT infrastructure
- Identification of key pain points and areas for improvement
- Clear recommendations for managed services and solutions
- A detailed action plan with next steps to optimize your IT operations
Ready to get started?
Schedule your FREE ASSESSMENT today and discover how we can help enhance your IT infrastructure!
Outcomes you can expect from our complimentary assessment:
About Us
Korcomptenz is a leading technology transformation provider with over 20 years of global delivery excellence, serving more than 300 clients through our industry-first approach. As an Infrastructure Managed Services Provider, we provide state of the art IT support operations, support, integration, network, security as well as disaster recovery and backup.
- End to end service provider
- Global team of experts
- Digital enablement and transformation
- Monitoring and analysis
- IT support
- Server and OS management
- Network management
- Optimizing cloud cost
- Cybersecurity
