Case Study: Manufacturing
From Manual to Mastery: 90-Day EDI Transformation Success Story
Discover how our EDI expertise ensured validation of 200 documents for 40 key customers, ensuring seamless operations under tight deadlines.
About the Client
Our client is a global leader in premium outdoor cooking solutions, offering award-winning barbecues in over 100 countries. Known for innovation, durability, and design excellence, our client empowers millions to elevate their grilling experience with precision, performance, and style.
The Challenges
- Urgent ERP and EDI Upgrade: With only three months remaining before the go-live date, the client faced a tight timeline to upgrade its ERP and EDI systems.
- Incomplete Partner Testing: Sixty trading partners had not completed testing, leading to uncertainty about the project’s readiness and potential delays.
- Unverified Critical Components: Key elements such as Advance Ship Notices (ASNs) and EDI invoices remained untested, posing risks to transaction accuracy.
- Unfinished Workflows: Several essential workflows were incomplete, threatening to disrupt operations and compromise the effectiveness of the new systems.
The Solutions
- Korcomptenz took over the project, providing management with updated status reports and resetting expectations.
- Focused on 40 key North American customers to ensure targeted attention.
- Conducted three rounds of User Acceptance Testing (UAT) involving approximately 200 EDI documents.
- Delivered weekly progress reports to maintain transparent communication with stakeholders.
- Completed EDI platform onboarding concurrently with the ERP migration, enabling a smooth transition with minimal disruption.
The Benefits
- Rigorous Testing & Validation: Executed comprehensive testing across 200+ EDI documents, ensuring seamless integration and reliability for all major partners.
- Transparent Communication & Expectation Management: Maintained open lines of communication, providing regular updates and aligning stakeholder expectations throughout the project lifecycle.
- Continuous Post-Implementation Support: Offered ongoing troubleshooting and stabilization services, ensuring smooth operations and addressing issues promptly after deployment.
What the Client Said
“With an aggressive timeline and critical gaps in testing, our ERP and EDI upgrade was at serious risk. Korcomptenz stepped in swiftly, brought structure, and drove the project to a successful go-live. Their rigorous validation, clear communication, and continued support ensured minimal disruption and maximum confidence. We couldn’t have asked for a better partner during this high-stakes transition.”