Key Questions that were answered
Q1. Does Microsoft Dynamics 365 Commerce work with ERPs and other software outside the Microsoft tech stack?
Microsoft Dynamics 365 Commerce application can be integrated with any third-party software application. This can be used as the retail front for store or ecommerce, and in the backend other ERP applications can run the show.
Q2. Do you need to deploy all of the Microsoft Dynamics 365 Commerce features or can you choose to use just the point of sale, just the website platform, or any combination?
Microsoft Dynamics 365 Commerce offers three different channels. These channels work as Lego blocks, it can perform individually, or we can create a greater solution by combining it all together. To answer the question, you can have any combination deployed to achieve the desired result.
Q3. What is the licensing model?
Microsoft Dynamics 365 Commerce licensing is straight forward, it is mostly based on users. You have a variety of options to suit your situation. Whether you need one Microsoft Dynamics 365 Commerce application or many, they can be easily and independently deployed so you can start with what you need and easily adopt additional capabilities as your business demands. For more information on licensing please contact us.
Q4. How long does it take to deploy?
The deployment period of Microsoft Dynamics 365 Commerce varies based on different scenarios, requirements, and complexity. In an average case scenario, with help of the enhanced Sure Step methodology, we can go live between 3 to 5 months’ time.
Q5. How does it compare to other players in the market like Salesforce Commerce Cloud or Shopify?
Microsoft Dynamics 365 Commerce is the only platform which provides you the true Omnichannel experience. It provides features like, AI-ML enabled product recommendation, Fraud protection, Distributed Order Management etc which are not available in other platforms. On top of that, with the Microsoft ERP solution stack, it provides a tight integration with ERP application and near Realtime Inventory and Financial posting. Where in the other applications, additional integration requirements will be required, and advanced features will not be available.