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Korcomptenz - Pega
Pega is the leader in software for customer engagement and operational excellance. Pega's adaptive, cloud software empowers people to rapidly deploy and easily extend and change applications to meet strategic business needs. For 35 years, Pega has delivered award-winning capabilities in CRM and digital process automation (DPA) powered by advanced artificial intelligent and robotic automation, to help the world's leading brands achieve breakthrough business results.
Redefine how you engage customers and prospects with seamless experiences across all channels and touchpoints
Anticipate customer needs and solve problems proactively with industry leading tools and Artifical Intelligence
Deliver unmatched efficiency with powerful automated tools, workflows, bots, and case management
Korcomptenz deep technology expertise and in-depth understanding of business processes allows you to unlock more potenial in your Pega software and investments at the lower cost than the competitions.
Pega is on a mission to change the way the world build’s software, and the Pega DX Architecture ensures that your solution matches the scale and complexity of today’s business needs.
Pega can help you achieve optimal operational efficiency with revolutionary digital process automation tools. The full-featured suite of tools allow your organization to balance quick wins and longer term initiatives in an agile and intelligent manner.
Pega's patented solution enables you to get started quickly with powerful personal bots that rapidly increase ROI with targeted, precise solutions
Take your processes to the next level with unattended bots that bridge system, UI, and data integration gaps with astonishing speed
Connect customers and employees to the outcomes they need with tools that allow you to orchestrate activities across channels and interfaces without coding
In today’s competitive world, every interaction is an opportunity to succeed in surprising and delighting your customers, or to confuse or frustrate them. By scanning massive amounts of data and detecting patterns, Pega gives your company a “sixth sense” about your customers needs and allows you to respond in real time with meaningful opportunities to engage.
Leverage real-time, moment-by-moment analytics to predict the next best action, connected across all channels, and learning automatically overtime
Ensure your engagements are in the right time and place with powerful tools to deliver seamless experiences across all channels
Customers expect a frictionless experience regardless of channel or location, and Pega gives you the tools to be where your customers are, improve agent productivity, and anticipate customer needs.
Pega fully supports your customer's preferred method of communication from web to email and chat or SMS and channels that haven't been invented yet
An intuitive, easy-to-use agent desktop consolidates information and real-time AI helps get things done smoothly and effectively
Proven, battle-tested AI scans millions of events per second and automated triggers give you the power to ensure the desired outcomes
Contact us for a consultation today to learn how Pega can help you achieve your operational, engagement, and customer service goals.