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Pega

Pega

Korcomptenz - Pega

 
 

Trust Korcomptenz and the leader in customer engagement and digital process automation

Pega is the leader in software for customer engagement and operational excellance. Pega's adaptive, cloud software empowers people to rapidly deploy and easily extend and change applications to meet strategic business needs. For 35 years, Pega has delivered award-winning capabilities in CRM and digital process automation (DPA) powered by advanced artificial intelligent and robotic automation, to help the world's leading brands achieve breakthrough business results.

PEGA HELPS WORLD-CLASS ORGANIZATIONS ACHIEVE BEST-IN-CLASS

CUSTOMER ENGAGEMENT

Redefine how you engage customers and prospects with seamless experiences across all channels and touchpoints

CUSTOMER SERVICES

Anticipate customer needs and solve problems proactively with industry leading tools and Artifical Intelligence

DIGITAL AUTOMATION PROCESS

Deliver unmatched efficiency with powerful automated tools, workflows, bots, and case management

Korcomptenz Provides Comprehensive Pega Services + Support

Korcomptenz deep technology expertise and in-depth understanding of business processes allows you to unlock more potenial in your Pega software and investments at the lower cost than the competitions.

NEW IMPLEMENTATIONS
CUSTOM FUNCTIONALITY
ENHANCEMENTS
THIRD PARTY INTEGRATIONS
MAINTENANCE + UPGRADES

Pega’s Unique Vision + Features can Propel Your Organization Forward

Pega is on a mission to change the way the world build’s software, and the Pega DX Architecture ensures that your solution matches the scale and complexity of today’s business needs.

REAL TIME AI

END-TO-END AUTOMATION

JOURNEY CENTRIC DELIVERY

MULTI-DIMENSIONAL POWER

LOW CODE

CLOUD CHOICE

Automated Your Business Processes with Industry Leading Tools

Pega can help you achieve optimal operational efficiency with revolutionary digital process automation tools. The full-featured suite of tools allow your organization to balance quick wins and longer term initiatives in an agile and intelligent manner.

Robotic Desktop Automation


Pega's patented solution enables you to get started quickly with powerful personal bots that rapidly increase ROI with targeted, precise solutions

Unattended Robotic Process Automation


Take your processes to the next level with unattended bots that bridge system, UI, and data integration gaps with astonishing speed

End-to-End

Automation


Connect customers and employees to the outcomes they need with tools that allow you to orchestrate activities across channels and interfaces without coding

Pega Provides Seamless, Targeted, and Intelligent Customer Engagement

In today’s competitive world, every interaction is an opportunity to succeed in surprising and delighting your customers, or to confuse or frustrate them. By scanning massive amounts of data and detecting patterns, Pega gives your company a “sixth sense” about your customers needs and allows you to respond in real time with meaningful opportunities to engage.

Use Context to

Your Advantage

Redefine how you engage customers and prospects with seamless experiences across all channels and touchpoints

Get Smarter

with AI

Leverage real-time, moment-by-moment analytics to predict the next best action, connected across all channels, and learning automatically overtime

Deliver Seamless

Experiences

Ensure your engagements are in the right time and place with powerful tools to deliver seamless experiences across all channels

Deliver Next Generation Customer Service + Support

Customers expect a frictionless experience regardless of channel or location, and Pega gives you the tools to be where your customers are, improve agent productivity, and anticipate customer needs.

Be Where Your
Customers Are


Pega fully supports your customer's preferred method of communication from web to email and chat or SMS and channels that haven't been invented yet

Improve Agent Productivity


An intuitive, easy-to-use agent desktop consolidates information and real-time AI helps get things done smoothly and effectively

Anticipate Customer Needs


Proven, battle-tested AI scans millions of events per second and automated triggers give you the power to ensure the desired outcomes

Ready to Learn More?

Contact us for a consultation today to learn how Pega can help you achieve your operational, engagement, and customer service goals.