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How our customers leverage Dynamics 365 to improve their retail operations and their sales
Disparate, legacy systems from point of sale to CRM that don’t “talk” to one another
Limited automation and workflows throughout the ordering and shipping process
No integrated view of the customer for sales, support, or management
Lack of next generation capabilities like true omnichannel or mobile sales
You’re not alone. Many of our customers have experienced the same challenge before working with KORCOMPTENZ. We specialize in helping retailers and ecommerce companies integrate their systems on a modern, best-in-class platform like Microsoft Dynamics 365.
Access our exclusive case study on how to achieve integrated, omnichannel retail using Microsoft Dynamics 365. We’ll show you how digital, mobile, ERP, ecommerce integration, and automation enabled real time insights and new capabilities to improve customer engagement to redefine the shopping experience.
To engage today’s connected consumers effectively across a wide variety of touchpoints, you must create the unified experience sophisticated shoppers have come to expect.
Due to disparate legacy backend systems, such as ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) an e-commerce business’s critical data can be spread across many unconnected platforms.
In today’s brutally competitive retail environment, it’s more critical than ever you have true end-to-end control and visualization across your entire operation.