Microsoft Dynamics AX Support
F.A.F. Incorporated provides quality jewelry, fashion accessories, and novelty items to retailers worldwide.
Founded in 1975, F.A.F. successfully navigated the changing global market to become a worldwide force in manufacturing, design, customer service, and delivery of trend-right merchandise. F.A.F. serves the needs of their customers with efficiency and excellence, and has been recognized with awards for outstanding performance by many of their retail partners.
F.A.F. supplies key retailers worldwide in all market segments including mass, department, dollar, drug, and specialty retailers.
From its 70,000 square foot facility in Greenville, RI and 40,000 square foot facility in Qingdao, China, F.A.F. produces, distributes, picks, and ships over 100 million pieces per year. With a team of outstanding executives and staff of over 400 worldwide, F.A.F. can offer a full-service design, production, and delivery system to your company.
FAF had implemented Microsoft Dynamics AX & had lot of customizations and new requirements that needs to added to their current process.
FAF did not get adequate support from their existing vendor for AX support.
The time & money spend was high for normal customizations & issues.
It affected FAF's day to day business process and become very critical for them to address.