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Microsoft Dynamics AX Support
Microsoft Dynamics AX Support

Microsoft Dynamics AX Support

Korcomptenz - Microsoft Dynamics AX - Microsoft Dynamics AX Support

About FAF

F.A.F. Incorporated provides quality jewellery, fashion accessories, and novelty items to retailers worldwide.

Founded in 1975, F.A.F. successfully navigated the changing global market to become a worldwide force in manufacturing, design, customer service, and delivery of trend-right merchandise. F.A.F. serves the needs of their customers with efficiency and excellence, and has been recognized with awards for outstanding performance by many of their retail partners.

F.A.F. supplies key retailers worldwide in all market segments including mass, department, dollar, drug, and specialty retailers.

From its 70,000 square foot facility in Greenville, RI and 40,000 square foot facility in Qingdao, China, F.A.F. produces, distributes, picks, and ships over 100 million pieces per year. With a team of outstanding executives and staff of over 400 worldwide, F.A.F. can offer a full-service design, production, and delivery system to your company.

Challenges

Business Challenge

FAF had implemented Microsoft Dynamics AX & had lot of customizations and new requirements that needs to be added to their current process.

Business Challenge

FAF did not get adequate support from their existing vendor for AX support.

Business Challenge

The time & money spend was high for normal customizations & issues.

Business Challenge

It affected FAF's day to day business process and become very critical for them to address.

Solution

Operations & Production support

Windows administration

Database Administration

Network administration

Backup & Disaster Recovery

Results

Business Challenge

Efficiently support a growing, global manufacturing and distribution business

Business Challenge

Satisfy customer needs promptly and cost-effectively

Business Challenge

Generate efficiencies throughout the operation

Business Challenge

Realize profitable business strategy

Business Challenge

Reduce the cost of technology ownership