Having offices in 5 different locations , Our Client wanted to maintain a high-availability infrastructure.
Gain access to a highly skilled and competent workforce capable of performing in a complex IT environment.
Our Client was looking for a vendor who could manage their infrastructure in all 5 locations to lower infrastructure resource costs.
Acquire the flexibility to increase and decrease resource consumption to reflect changing business conditions.
Too much dependency on internal resource (s), limiting optimize use and limiting prompt support to resolve issues in time.
Ageing IT system that was supported by a single person at the premises.
Backups never taken promptly. Frequent server issues on Lotus Notes (Email and Internal Applications).