Enabling Your business With Managed IT Services
KORCOMPTENZ managed IT services help our medium to large customers with multiple locations outsource their IT call center services. We work as your fully-integrated IT Team, providing a dedicated toll free number with 24X7 staff to respond, understand and resolve end-user desktops, laptops, network printers, server, and related issues.
KORCOMPTENZ is equipped to take all varieties of Level 1, Level 2, and Level 3 support services for customers. We have various models that allow our customers to mix and match the support levels to determine the optimal configuration for their needs. These services extend across connectivity, operating systems, breakdown of hardware or even handling third-party support providers.
KORCOMPTENZ can help guide you towards deploying the next-generation technology solutions available today, including advanced cloud solutions, machine learning, and artificial intelligence. Our clients include organizations that are early adopters, trying out new technology as soon as it's released, and others that are more cautious about implementing any new technologies. Regardless of which end of the spectrum you fall, we keep you abreast with the latest trends and look for the most cost effective, productivity enhancing technologies. We research, test in our lab, and help our customers decide what is right for them.
To provide this level of service, our IT consultants are constantly undergoing new training, obtaining new certifications, and improving their knowledge and skills. We know technology doesn't stand still, so neither do we. Our objective is to remain on cutting edge technology that doesn't compromise the speed of your growth.
Here is a sampling of technologies we are frequently asked about:
- Software-As-A-Service (SaaS)
- Office 365
- Latest operating systems and applications